Marketing and Communications Manager

IPSEA (Independent Provider of Special Education Advice) is a national charity providing free and independent legally-based information, advice, and casework support to help children and young people with special educational needs and/or disabilities (SEND) access the education they are entitled to. We also deliver training to parents, carers, and professionals to improve understanding of the SEND legal framework.

We are seeking an experienced and strategic Marketing and Communications Manager to develop and deliver a comprehensive communications and marketing strategy that enhances our brand, increases our reach and supports the achievement of our mission and strategic objectives.

This is a hybrid role (with travel to our office in Takeley, Essex, and travel for events and meetings).

What you'll do

The Marketing and Communications Manager will lead IPSEA's marketing and digital communications activity, using audience insight, content, data and technology to help more families access and understand IPSEA's information and services.

Your main responsibilities will be:

• Support the Campaigns and Communications Manager and colleagues across IPSEA to ensure that marketing and communications support the charity's strategic objectives, strengthen IPSEA's reputation and increase the reach and impact of our work.

• Monitor and evaluate the effectiveness of communications and marketing activities, providing insights and regular reports to theCEO, senior managementteamand Board of Trustees.

• Stay informed about trends and best practices in the sector to continually improve IPSEA's communication and marketing efforts.

You'll support the Campaigns and Communications Manager to develop and implement IPSEA's marketing and communications strategy and media relations activities. You will be responsible for brand management and marketing, campaigns and events promoting IPSEA's services training, events, policy work and fundraising initiatives.

Working with our Communications Officer, you will lead on the management of our website, social media, and content creation and design.

Who are we looking for?

You'll need substantial experience in planning and delivering successful marketing and communications strategies, identifying and utilising the correct communication methods and managing multi-channel marketing campaigns.

A strong copywriter with the ability to create engaging content for all audiences (internal and external), you'll be able to translate complex issues into accessible messages, understanding different audiences and their communication needs. You'll be experienced in using digital tools and platforms for communications and supporter engagement.

You'll have an in-depth understanding of public affairs, media relations and/or fundraising campaigns in the charity or not-for-profit sector.

With strong project management skills, you'll be able to manage competing priorities and meet tight deadlines.

You'll have a collaborative approach and confidence in building relationships with a wide range of stakeholders.

IPSEA should also reflect the communities we support. We would particularly like to hear from candidates from ethnic minority backgrounds, LGBTQIA+ people, under-served communities and disabled people, as well as those with lived experience of the SEND system, either as a child or as a parent/carer.

If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, we would love to hear from you.

Visit our website to download a recruitment pack and application form.

Closing date for applications: 9am on Monday, 12 October 2026
Interviews: First interviews held on 19 October and second interviews on 22 October