Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government''s most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things. 

*This is an exempt position. Salary commensurate with experience*

Job Title: Functional Analyst
Location: Albany, NY (Hybrid)
Duration: 10 months (with potential for extension)
Start Date: estimated - 9/15/2026
W2 Hourly Rate: $50-60/hour
Application Deadline: 8/19/2026

Overview:

We are seeking a Functional Analyst who will support our NYS client.
The Functional Analyst will support our NYS client by reviewing client-facing deliverables and coordinating project quality activities. This role partners with subject matter experts, project managers, and client teams to ensure reports, presentations, and technical documentation meet established templates, standards, and quality requirements while driving issues and action items to closure.

Duties:

Review client-facing reports, presentations, and technical documentation for accuracy, completeness, and adherence to established quality templates, style guides, standards, and checklists.
Collaborate with subject matter experts, project managers, and client teams to identify and resolve deliverable quality issues and drive outstanding action items to closure.
Apply PMO practices to coordinate deliverables, track deadlines, identify issues and risks, and escalate delays or blockers as needed.
Provide clear, actionable written and verbal feedback and support document coordination using Microsoft Office, SharePoint, Teams, and related tools.
Manage multiple priorities while maintaining confidentiality, ethical standards, strong organization, and consistent team collaboration.

Mandatory Qualifications:

5-9 years of excellent communication skills.
5-9 years of PMO skills.
2-4 years of experience in quality assurance, deliverable review, or project management within consulting, technology, or a related professional services environment.
Demonstrated experience reviewing client-facing deliverables, including reports, presentations, and technical documentation, for accuracy, completeness, and adherence to established quality templates, style guides, standards, and checklists.
Proven ability to work with cross-functional teams, including subject matter experts, project managers, and client teams, to resolve quality issues.
Bachelor''s degree in business, information technology, communications, language arts, or a related field.
Exceptional attention to detail and commitment to high-quality standards.
Strong analytical and problem-solving skills, including the ability to identify and articulate gaps, inconsistencies, and risks in deliverables.
Excellent written and verbal communication skills, with the ability to provide clear, actionable feedback and drive outstanding action items to closure, including escalating delays and issues as needed.
Ability to establish effective working relationships across teams and assist with driving pending action items to closure.
Strong organizational and time management skills, with the ability to manage multiple deliverables and deadlines.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio, and familiarity with document management systems such as SharePoint and Teams.
Ability to quickly learn new processes, tools, and client requirements.
Demonstrated commitment to maintaining confidentiality and ethical standards when handling sensitive information.
Willingness to adapt to changing priorities and deadlines as required.
Demonstrated team-oriented performance, coordination, and collaboration.

Desirable Qualifications:

Experience implementing or supporting process improvements related to deliverable quality or project delivery.
Familiarity with Health and Human Services systems.
A collaborative environment that values ownership, initiative, and continuous learning.

Ready to make a difference?

We’re eager to connect with qualified candidates committed to delivering results and fostering excellence within client projects.

Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.

AI-Assisted Resume Evaluation Notice
Cloud and Things – Talent Management

Notice to Candidates
Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.

How AI Is Used
Our AI tools assist by:

Analyzing resumes against job requirements
Supporting our recruiters in candidate data evaluation
Ensuring consistent review standards across all applications
Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.

Your Data and Privacy

Cloud and Things Data Handling:

Your information is processed securely and used exclusively for recruitment purposes
Cloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunities
You may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: security@cloudandthings.com
All personal information is handled confidentially in accordance with our privacy policy

AI Tool Data Processing:

AI processing data is retained for a maximum of 90 days, after which it is deleted
All data sent to AI tools is encrypted in transit and at rest
AI tools comply with applicable privacy laws including GDPR and CCPA
Personal data is anonymized or minimized wherever possible during AI processing

Your Participation
By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process. You may opt out only by choosing not to submit your resume for consideration.

Functional Analyst

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