Product Owner

Job Title: Product Owner – Digital Applications & Integration Platform

Duration: 10 Months (Possible extension/hire)

Type: Hybrid (Mon/Fri Remote; Tues/Wed/Thurs Onsite Philly office)

Location: 50 South 16th Street, PA 19102

Position Summary

We are seeking a technically fluent Product Owner to lead delivery across custom digital applications and enterprise integration capabilities. The portfolio includes Angular-based applications, APIs, event-driven integrations, data processing capabilities, and integrations with HRIS, benefits, insurance, and other enterprise platforms.

This role partners closely with IT Product Managers, Architecture, Engineering, UX, and business stakeholders to translate product strategy and business needs into executable features and backlog priorities.

The Product Owner must be comfortable operating across both the application experience and the underlying integration ecosystem. This includes understanding user workflows and application behavior while also working with Engineering and Architecture on APIs, system interactions, data movement, and downstream dependencies.

The ideal candidate brings experience delivering complex digital products or platforms in healthcare, insurance, life sciences, or another regulated environment and can effectively bridge business, customer, and technical perspectives.

Key Responsibilities

Custom Application Product Ownership

Own and prioritize the backlog for custom digital applications and related platform capabilities

Translate customer and business needs into application features, user workflows, business rules, user stories, and acceptance criteria

Partner with UX, Architecture, and Engineering to refine application experiences and determine how functionality should be delivered

Work closely with front-end and back-end Engineering teams to clarify requirements throughout development

Ensure that application functionality addresses the intended customer or business outcome rather than simply delivering individual technical features

API & Integration Product Ownership

Partner with Architecture and Engineering to define requirements for APIs, integration services, event-driven integrations, and downstream processing

Understand dependencies between custom applications, enterprise platforms, upstream data sources, and downstream consumers

Help establish reusable platform and integration capabilities rather than creating point solutions for individual applications or partners

Support onboarding and integration with external partners and enterprise platforms, including HRIS and insurance systems

Data & Business Rules

Understand how data enters an application or platform, how it is validated and transformed, and how it is consumed downstream

Define and document critical business rules, processing logic, data dependencies, and exception scenarios

Ensure product requirements address data quality, traceability, security, privacy, auditability, and compliance expectations

Product & Agile Delivery

Partner with IT Product Managers to translate product strategy and roadmap objectives into executable capabilities and backlog priorities

Lead backlog refinement and participate in sprint planning, demonstrations, acceptance, and release-readiness activities

Make timely product decisions when Engineering encounters requirement questions, technical constraints, or competing implementation options

Evaluate completed functionality against acceptance criteria and intended business outcomes

Manage dependencies, scope decisions, priorities, and sequencing across multiple teams or workstreams

Cross-Functional Leadership

Build strong relationships across Product, Architecture, Engineering, UX, Operations, business stakeholders, and external partners

Facilitate decisions where customer experience, business requirements, or delivery priorities must be balanced against technical constraints

Communicate product direction, priorities, risks, dependencies, and trade-offs clearly to technical and business audiences

Must-Have Qualifications

Bachelor's degree or equivalent professional experience

5+ years of experience in product management, product ownership, software product delivery, or enterprise application development

Experience supporting the development and delivery of custom web applications or digital products

Experience working directly with Engineering teams to translate customer and business needs into clear product and technical requirements

Experience defining application functionality, user journeys, workflows, business rules, system interactions, and integration requirements

Experience with products involving APIs, system integrations, B2B capabilities, or other technically complex workflows

Demonstrated ability to take products or capabilities from discovery and requirements definition through implementation, launch, and continuous improvement

Experience developing and managing product requirements, user stories, acceptance criteria, and prioritized backlogs

Ability to understand interactions across web applications, APIs, integration services, data, and downstream systems without requiring software-development expertise

Experience in healthcare, insurance, life sciences, HR technology, financial services, or another regulated environment

Strong cross-functional experience partnering with Product Management, Engineering, Architecture, UX/design, Operations, and business stakeholders

Ability to balance customer experience and business outcomes with technical feasibility, regulatory requirements, and delivery constraints

Excellent communication, facilitation, and stakeholder-management skills

Ability to manage multiple products or workstreams while making effective prioritization and scope decisions

Preferred Qualifications

Experience with enterprise integration or data platforms

Experience with RESTful APIs, API-enabled applications, or B2B integrations

Familiarity with event-driven architecture or streaming technologies

Familiarity with HRIS platforms such as Workday, ADP, Alight, or similar platforms

Understanding of data lineage and how data moves between source applications, integration layers, transformation processes, and downstream consumers

Experience with cloud-based application environments

Familiarity with FINEOS or other insurance-related platforms

Experience with Disability, Life, Absence, Employee Benefits, or related insurance products

Experience working in Agile/Scrum or scaled Agile environments

Familiarity with Jira, Confluence, CI/CD, and DevOps practices