Maintenance I (Full-time)

About Us:

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu's most iconic landmarks and Oahu's premier condo-hotel, we sit at the heart of the city, surrounded by the energy and beauty that make Hawaii truly one of a kind.

Spanning two towers and home to 1,176 beautifully appointed rooms, our guests wake up to breathtaking views of the Pacific Ocean, Diamond Head, and the glittering Honolulu skyline. And in 2025, we took it a step further. Following an extensive renovation, every room now features a fresh, island-inspired design paired with modern furnishings that capture the very essence of Hawaii's vibrant culture and contemporary elegance.

But what truly sets us apart is our people. To our community, we have always been more than just a hotel. We are the Kama`aina hotel of choice, a place deeply rooted in the spirit of aloha, where both guests and team members feel genuinely at home.

If you are passionate about hospitality, proud of where you come from, and ready to be part of something exciting, we would love to have you on our team. This is more than a job. This is a place to grow, to belong, and to thrive.

Accor is one of the world's leading hospitality groups, spanning 45+ brands, 5,800 hotels, and 10,000+ restaurants and lifestyle destinations across the globe. When you join Accor, you are not just joining a company, you are joining a movement.

Your personality is valued, your growth knows no boundaries, and every action you take creates a meaningful impact on our guests, your colleagues, and our planet. Accor is pioneering the art of responsible hospitality and we want you to be part of that journey.

As a Heartist, you are encouraged to let your heart guide you. Our mission is human and essential, to bring cultures together, open windows on the world, and deliver unforgettable experiences every single day.

About The Role:

The Maintenance I provides a clean, safe and well-maintained hotel for our guest. To repair and maintain all areas of the hotel including guest rooms, public areas, ballrooms and function rooms, kitchens, restaurants, executive offices, back of house, roofs, parking, and electrical and mechanical rooms.

What You’ll Do:

• Perform preventative maintenance and repairs throughout the hotel, including guest rooms, public areas, and back-of-house facilities.
• Troubleshoot and repair plumbing, electrical, HVAC, carpentry, painting, flooring, and other building systems.
• Complete assigned work orders promptly and in compliance with safety, sanitation, and regulatory requirements.
• Conduct routine inspections and preventative maintenance to ensure equipment and facilities remain in excellent condition.
• Maintain accurate maintenance records, logs, and work order documentation.
• Support hotel operations by responding to maintenance requests and facility emergencies as needed.
• Use hand and power tools safely and effectively to complete maintenance projects.
• Work independently while delivering exceptional service to guests and team members.
• Assist with maintaining life-safety systems, including fire alarm, sprinkler, emergency power, and related systems.
• Follow all company policies, safety procedures, and hotel standards.

Minimum Qualifications:

• High school diploma or equivalent
• Minimum 2 years work experience in building maintenance
• Clean Drivers Abstract and Hawaii Driver’s License
• General knowledge of building maintenance, including plumbing, electrical, HVAC, carpentry, painting, and flooring repairs.
• Ability to read and interpret work orders, repair manuals, blueprints, diagrams, and technical documents.
• Working knowledge of safety procedures, including Lockout/Tagout, personal protective equipment, and fire safety practices.
• Strong troubleshooting skills and the ability to complete repairs with minimal supervision.
• Positive attitude and commitment to providing excellent guest and team member service.
• Flexibility to work varying schedules, including weekends, holidays, and evenings based on business needs.
• Ability to lift, push, pull, and carry up to 50 pounds.
• Ability to stand, walk, bend, stoop, kneel, crawl, and climb throughout the workday.
• Ability to work on ladders and at heights up to 20 feet.
• Ability to work in various indoor and outdoor environments across the property.

Preferred Qualifications:

• Work experience within the hotel industry is preferred
• Working knowledge of one or more trades desired (electrical, carpentry, painting/wallcovering, A/C refrigeration)
• Construction trade experience helpful
• Journeyman Trades License

Why Join Our Team?

At the Ala Moana Hotel by Mantra, we believe that taking care of our guests starts with taking care of our team members. Here is a look at what we offer:

• Health & Wellness: Comprehensive Medical, Dental, Vision, and Drug coverage to keep you and your family healthy, plus access to our Employee Assistance Program (EAP) for mental health and wellness support.
• Time to Recharge: Paid vacation, sick leave, and holidays because we know that rest and balance matter.
• Getting Here: Parking options available and a bus subsidy to help offset your commute costs.
• Dining: Enjoy a complimentary meal during your shift in our Team Member Cafeteria.
• Looking Sharp: Uniforms provided or dry-cleaning allowance so you always feel your best.
• Travel Perks: Exclusive hotel discounts through Accor's global network of properties worldwide.
• Growth & Development: Access to training, development programs, and career growth opportunities because we are invested in your future.
• Community & Culture: Our Heart Committee organizes engagement events, community service initiatives, and wellness activities to keep our team connected, inspired, and thriving.

Salary:

$33.35 - $41.69 per hour

Ala Moana Hotel by Mantra is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ala Moana by Mantra does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.