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Datacenter Field Operations Technician

HPTech Inc.New Albany, OH🇺🇸United StatesPosted 24 Aug 2026

Why This Role Stands Out

This hands-on role at HPTech Inc. offers exciting opportunities to develop expert-level skills in datacenter infrastructure and directly contribute to critical AI operations. You'll thrive here if you have a strong background in structured cabling, fiber optics, and hardware installation, and enjoy collaborative, fast-paced environments. Apply today to join a leading technology company and advance your career in a vital industry.

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
New Albany, OH, United States
Posted
2 weeks ago
Fiber

Job Description

About the Role:

This is a hands-on troubleshooting and break-fix role diagnosing and repairing physical-layer network issues, executing preventive and corrective maintenance, and partnering closely with provisioning crews to keep AI-infrastructure builds and operations on track. You will be part of a 247 on-site team working shoulder-to-shoulder with engineering, facility, and supply-chain partners.

Coverage Model:

  • Shift-based

Rotating shifts (Days/Nights) with on-call requirements

Extended shift capability during surge/ramp periods

 

Required Qualifications:

 

Technical Skills:

 

Skill Area

Requirement

Structured Cabling

Expert-level copper and fiber optic cable installation (Cat6A,

 

 

OM4, OS2, MPO/MTP)

Fiber Optics

Splicing, termination, OTDR testing, cleaning, connector inspection (microscope)

Rack & Stack

Data center rack installation, cable management, labeling standards

Hardware Handling

Network switch/router installation, line card insertion, optics installation (ESD compliance)

Testing Tools

OTDR, optical power meter, VFL, loopback adapters, cable certifiers

Physical Layer Troubleshooting

Identify and resolve connectivity issues at Layer 1 (light levels, fiber breaks, bad connectors)

Ticketing Systems

Ability to use workflow management tools for ticket tracking and closure

Liquid Cooling Systems

Familiarity with AALC rack systems, hose connections, valve operations (preferred)

 

Experience:

  • 2 5 years of experience in data center cabling, network hardware installation, or telecommunications
  • Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments
  • Experience with large-scale rack deployment projects (50+ racks)
  • Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)
  • Experience working with liquid-cooled rack systems (AALC) preferred
  • Experience with barcode scanning and asset management workflows preferred.

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