Why this role stands out
This entry-level Guest Service Associate role at AccorHotel offers fantastic opportunities to hone your customer service skills and grow within a renowned international hotel chain. If you're a proactive, communicative graduate eager to contribute to exceptional guest experiences and develop your career in hospitality, this position is an excellent stepping stone. Apply today to join a dynamic team and embark on a rewarding journey in the heart of the hotel industry!
Quick overview
Job description
Provide effective support to the team to enable them to provide effective and efficient services.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports.
1. University graduate / Hotel Management/ Hotel School Diploma.
2. Fresher or 1 year experience in International Hotel Chain in Front desk operations.
3. Excellent communication skill, ability to interact and take initiative. Able to lead and motivate the team.