Why this role stands out
This role at Emerson offers a fantastic opportunity to accelerate your career by leading critical technical projects within a globally respected team focused on sustainable innovation. You will thrive here if you are a collaborative problem-solver who enjoys hands-on engineering and wants to make a tangible impact on advanced gas analysis systems, so apply today to take the next step in your professional journey.
Quick overview
Job description
- Provide technical support for production builds, system configuration, testing activities, and Factory Acceptance Testing (FAT).
- Configure gas analyzers and associated systems to meet customer requirements and performance expectations.
- Conduct laboratory testing and validation activities to support product delivery, issue resolution, and continuous product improvement.
- Take ownership of complex technical challenges related to system integration, configuration, hardware, software, and measurement performance.
- Collaborate across electrical, mechanical, systems, and analytical disciplines to identify practical, effective, and customer-focused solutions.
- Partner with Technical Sales, Sales Order Engineering, Operations, Quality, Service, and other stakeholders to ensure successful project execution and customer satisfaction.
- Support a broad range of applications, including specialized measurement technologies and hazardous gas environments.
- Investigate escalated technical issues, perform root cause analysis, and recommend sustainable corrective actions.
- Provide post-sales technical support to customers and field service teams.
- Support both standard and engineered-to-order solutions throughout project execution and delivery.
- Identify trends and recurring issues from production, testing, and customer feedback to drive product, process, and operational improvements.
- Share technical expertise and contribute to team learning, knowledge transfer, and capability development initiatives.
- Follow applicable compliance requirements, quality standards, work procedures, and escalation processes.
- Undertake additional responsibilities aligned with business needs and individual capabilities.
- Practical knowledge of measurement instrumentation, analytical systems, process measurement technologies, or similar technical equipment.
- Experience working with gas analysis technologies, process industries, scientific instrumentation, or comparable technical environments.
- Hands-on experience configuring, testing, troubleshooting, maintaining, or validating analytical instruments and integrated systems.
- Understanding of the interaction between electrical, mechanical, controls, systems, and measurement-performance considerations.
- Ability to investigate technical issues systematically, identify root causes, and implement effective corrective actions.
- Strong written and verbal communication skills in English, with the ability to adapt technical information for different audiences.
- Proficiency with common digital workplace tools, including Microsoft Office applications.
- Ability to collaborate effectively with colleagues, customers, suppliers, and service partners.
- Commitment to safety, quality, integrity, compliance, and ethical business practices.
- An engineering or science qualification, apprenticeship, vocational credential, or equivalent knowledge gained through relevant practical experience.
- Experience supporting production, Factory Acceptance Testing, service operations, technical project execution, or customer delivery activities.
- Familiarity with gas chromatographs, gas analyzers, laser analyzers, or related process measurement technologies.
- Experience configuring complex or engineered-to-order systems based on customer specifications.
- Knowledge of applications within industries such as natural gas, chemicals, refining, power generation, food and beverage, aerosols, life sciences, or related markets.
- Experience supporting hazardous gas applications, specialist measurements, or advanced analyzer troubleshooting activities.
- Demonstrated involvement in root cause analysis, corrective action implementation, technical training, or continuous improvement initiatives.
- Experience collaborating across engineering, operations, quality, sales, and service teams within a multidisciplinary environment.
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