Sales Manager Coconut Creek Hyundai/Genesis

Coconut Creek Automall, home of some of the the top volume Genesis and Hyundai dealers in the nation, is seeking a motivated and results-oriented professional to lead our sales team and help drive performance, customer satisfaction, and business growth. In this role, you will guide day-to-day sales operations, support team development, and work closely with leadership to create an exceptional customer experience. The ideal candidate is a strong communicator with a proven ability to coach teams, analyze results, and achieve ambitious goals in a fast-paced automotive environment.

Lead, coach, and support the sales team to achieve monthly and annual performance goals. Monitor sales activity, pipeline development, and closing ratios to identify opportunities for improvement. Train team members on product knowledge, sales processes, customer engagement, and follow-up best practices. Partner with other departments to ensure a smooth and professional customer experience from first contact through delivery. Review market trends, inventory levels, and sales performance data to support strategic planning.

Maintain high standards for customer satisfaction, compliance, and dealership processes. Support hiring, onboarding, and development efforts for sales team members as needed. Assist in managing pricing, merchandising, and promotional initiatives to maximize sales opportunities. Address customer concerns professionally and work toward timely resolution. Collaborate with leadership to implement process improvements and performance initiatives. Previous experience in automotive sales leadership or a similar management role.

Strong understanding of sales processes, customer service, and team development. Proven ability to motivate others and achieve performance targets. Excellent communication, coaching, and interpersonal skills. Ability to analyze data, identify trends, and make informed business decisions. Organized, detail-oriented, and able to manage multiple priorities in a dynamic environment. Proficiency with dealership systems, CRM tools, and standard business software preferred. Commitment to delivering a high-quality customer experience. Experience working in a high-volume retail automotive setting.

A competitive compensation structure based on experience and performance. A team-oriented environment focused on customer satisfaction and success. The chance to contribute to a respected automotive sales organization. This position plays a key part in supporting operational excellence and sales performance. We are looking for a leader who is passionate about developing people, creating positive customer interactions, and driving results through effective management and teamwork.