Program Director

Job Description

Provides executive-level leadership and onsite accountability for the full engagement, spanning the Product, .NET Engineering, AI & Data and DevOps pods. Owns delivery against the Statement of Work, manages the client relationship, and ensures onsite and offshore teams operate as one integrated program.

Key Responsibilities

•         Own end-to-end program delivery, scope, schedule, budget and quality against the SoW

•         Serve as the primary onsite point of contact for client executives and stakeholders

•         Lead governance cadences including status reviews, steering committees and planning sessions

•         Manage program-level risks, issues, dependencies and change requests

•         Coordinate pod leads and the Delivery Manager across onsite and offshore teams

•         Oversee resourcing, onboarding, buffer resource usage and capacity planning

•         Track financials, including utilization, forecasts and invoicing alignment

•         Drive continuous improvement and escalate and resolve cross-pod blockers

Required Qualifications

•         12+ years in IT delivery, with 5+ years managing large multi-pod programs

•         Proven experience leading blended onsite/offshore teams

•         Strong background in software engineering, data and AI programs

•         Excellent executive communication, negotiation and stakeholder management

•         Experience with SoW-based, fixed-price or T&M engagement models

•         PMP, PgMP or equivalent certification preferred

Key Skills

Program governance  |  Stakeholder management  |  Risk management  |  Financial management  |  Agile at scale  |  Vendor management