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Program Director

Sutherland Digital Services IncNew York, NY🇺🇸United States

Why this role stands out

This Program Director role offers a significant opportunity to lead a dynamic, integrated program and build impactful solutions within a reputable digital services company, with the flexibility of a hybrid work model in Manhattan. You'll thrive here if you possess strong executive leadership skills and a proven track record in end-to-end program delivery, making this an exciting next step for your career. Apply today to take on this impactful leadership challenge!

Quick overview

SeniorityLeader
Work modeOn Site
LocationNew York, NY, United States
AgileCapacity PlanningContinuous Improvement.NETOnboardingPMPRisk ManagementStakeholder ManagementVendor Management

Job description

Job Description

Role: Program Director

Location: Manhattan NY (Hybrid 3 days a week to office)

Experience: 8-12 years

Duration: 12 Months

Role Summary

Provides executive-level leadership and onsite accountability for the full engagement, spanning the Product, .NET Engineering, AI & Data and DevOps pods. Owns delivery against the Statement of Work, manages the client relationship, and ensures onsite and offshore teams operate as one integrated program.

Key Responsibilities

• Own end-to-end program delivery, scope, schedule, budget and quality against the SoW

• Serve as the primary onsite point of contact for client executives and stakeholders

• Lead governance cadences including status reviews, steering committees and planning sessions

• Manage program-level risks, issues, dependencies and change requests

• Coordinate pod leads and the Delivery Manager across onsite and offshore teams

• Oversee resourcing, onboarding, buffer resource usage and capacity planning

• Track financials, including utilization, forecasts and invoicing alignment

• Drive continuous improvement and escalate and resolve cross-pod blockers

Required Qualifications

• 12+ years in IT delivery, with 5+ years managing large multi-pod programs

• Proven experience leading blended onsite/offshore teams

• Strong background in software engineering, data and AI programs

• Excellent executive communication, negotiation and stakeholder management

• Experience with SoW-based, fixed-price or T&M engagement models

• PMP, PgMP or equivalent certification preferred

Key Skills

Program governance | Stakeholder management | Risk management | Financial management | Agile at scale | Vendor management

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