Why this role stands out
This role offers a fantastic opportunity to directly impact service quality and client satisfaction within a reputable company, with clear pathways for career advancement into leadership positions. You'll thrive here if you have a knack for coaching and building relationships to ensure exceptional results, and you'll gain valuable experience in operational excellence. Apply today to take ownership of your nights and build a stable, rewarding career!
Quick overview
Job description
As a Janitorial Operations Manager with City Wide Facility Solutions, you own service quality after dark. You visit 3 to 4 client buildings each night, audit the crew's work against the scope, and make sure every area meets the standard before you leave. The crews are independent contractors, so you lead through coaching and relationships, not pressure. When you've worked a site, it gets a perfect result.
What your night looks like:
- Visit 3 to 4 buildings mid or end of clean for final walkthroughs.
- Audit each scope of work and verify hot spots are spotless.
- Coach contractor crews on the City Wide team cleaning process.
- Detail hard-to-reach areas yourself so every site shines.
- Submit photo recaps so day managers can brief clients.
What You Need:
- Hands-on janitorial or facilities experience, janitorial strongly preferred.
- Working knowledge of cleaning chemicals, tools, and dilution stations.
- Skill leading and influencing crews through relationships, not force.
- Ability to read, memorize, and verify a scope of work.
- Valid driver's license and reliable vehicle for nightly visits.
What Sets You Apart:
- Janitorial workloading and labor-planning experience for new accounts.
- Comfort operating floor machines like auto scrubbers.
- Basic handyman skills, such as mounting wall dispensers.
- Experience supervising custodial, EVS, or cleaning teams.
Compensation:
- Monthly car allowance and phone allowance.
- Full-time, year-round schedule.
Benefits:
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holidays.
Growth:
- Learn the City Wide systems that drive client retention.
- Grow into account management or operations leadership.
- Build a stable career in an essential, year-round business.
About City Wide:
City Wide Facility Solutions is a national leader in building maintenance, with 60+ years of success and nearly 100 locations. We manage commercial cleaning and facility services for property owners across North America. As a Janitorial Night Manager, you protect the service quality and client relationships that keep our accounts for the long run.
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