IT Manager

Description
We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth.

Responsibilities

Direct the work of third-party managed service providers to ensure reliable delivery of IT support and infrastructure services. Oversee employee onboarding and offboarding by preparing equipment, assigning system access, and removing permissions in a timely manner. Administer Windows-based desktops and laptops, maintaining performance, configuration standards, and user readiness. Support a workplace where employees operate across multiple devices and endpoints, ensuring consistent access and functionality.

Manage Microsoft 365 applications and related collaboration tools, including account administration and user support. Evaluate and organize administrative privileges, user roles, and security settings to improve control across systems. Contribute to governance of AI-enabled tools by managing access permissions and helping define appropriate usage controls. Lead efforts to move legacy or remotely managed environments toward cloud-based identity and access management solutions, including Microsoft Entra ID.

Create and refine IT policies, documentation, and operational procedures while recommending technology improvements to support expansion. Requirements
At least 1 year of experience in IT administration, IT management, or a similar technical support leadership role. Hands-on knowledge of Active Directory and cloud identity platforms such as Azure Active Directory or Microsoft Entra ID. Experience supporting Windows desktops, laptops, computer hardware, and multi-device user environments. Familiarity with Microsoft 365, Office applications, and user account administration.

Understanding of configuration management, permissions administration, and endpoint access controls. Working knowledge of backup technologies and general infrastructure support practices. Exposure to Cisco technologies and broader network-connected office environments. Ability to document processes, coordinate vendors, and recommend practical technology improvements. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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