Product Designer (UX & SAP)

Position : Product Designer (UX & SAP)

Location : Jackson, MI (Hybrid must be onsite on Tuesday, Wednesday and Thursday)

Job Description :

If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you. Join our team and become part of a company full of exciting opportunities. We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.

Duties:

The focus of the work will be to support SAP initiative.

Specific SAP responsibilities:

• Support and maintain SAP role personas that reflect user goals, responsibilities, and pain points.
• Advocate for user needs in cross-functional discussions and decision-making.
• Apply UX best practices to ensure consistent experiences and smooth transitions between applications.
• Work closely with the internal CE development team as well as our outside implementation vendors.
• Working knowledge of SAP is preferred.

Other core duties that will be needed:

• Journey mapping Translate research insights into journey maps, task flows, personas, and design strategies that guide product direction.
• User research Advocate for the end user by conducting research, defining personaspecific requirements, performing task analysis, and developing use cases.
• Usability testing Perform usability analysis and user testing to validate ease of use across customer segments.
• Crossfunctional collaboration Partner with engineering and business teams to align on user experiences and drive adoption.
• Experience iteration Analyze product usage data and feedback to refine and improve existing experiences.
• Accessibility advocacy Ensure accessibility considerations are incorporated into all design decisions.
• UX pattern documentation Define and document user experience patterns, behavioral patterns, and interaction models for consistency.
• General support Other duties as assigned.

Skills:

• Creative problemsolving Datadriven creativity and structured problemsolving.
• Communication & collaboration Strong ability to communicate design decisions and work effectively with crossfunctional teams.
• Detail orientation High attention to quality and user experience.
• Humancentered design Deep understanding of HCD principles and usability best practices.
• Accessibility standards Familiarity with WCAG and inclusive design methodologies.
• Problem framing Ability to break down complex problems and propose actionable design strategies.
• Crossfunctional coordination Skilled at navigating multiteam environments.
• Continuous learning Curiosity and commitment to staying current with digital trends.
• Interaction design Ability to define user flows, interaction patterns, and holistic product experiences.

Education:

• Bachelor s Degree in Graphic Design, Fine Arts, UX/UI Design, HumanComputer Interaction, Computer Science, or a related field. (Required)