Financial Services Representative

Financial Services Representative | Los Alamos, NM, United States | On-site This employer is a well-established financial institution committed to fostering entrepreneurship and supporting community growth across multiple states. Recognized as a "Best Bank to Work For" by American Banker, they prioritize their associates with unique benefits and significant opportunities for career advancement. They are dedicated to guiding individuals toward a lifetime of financial success and offer a collaborative environment where employees can thrive. The Role • Serve as the primary point of contact for customers, creating a welcoming and positive experience. • Originate new accounts for both commercial and consumer clients, recommending appropriate bank products and services based on needs. • Perform all teller duties, including handling various customer transactions and managing a cash drawer with accuracy. • Provide exceptional customer service via phone and in-person, resolving inquiries and acting as a liaison between customers and other bank departments. • Support branch operations, including opening and closing procedures, while adhering to all security protocols. • Actively participate in training to enhance job knowledge and acquire new skills. What You'll Need • High school diploma or equivalent; Associate's degree in a business-related field or two years of related experience is preferred. • Proven experience in customer service roles, with a strong ability to cross-sell products and services. • Excellent interpersonal, oral, and written communication skills. • Strong math, problem-solving, organizational, and detail-oriented skills with a high degree of accuracy. • Proficiency in using standard office equipment and computer applications, including Microsoft Word, Excel, and Google Suite. • Thorough knowledge of banking operations, products, services, laws, and regulations. What's On Offer • Opportunity to be part of a reputable financial institution with a strong community focus. • Career development opportunities and a path for professional growth. • A collaborative work environment with interesting colleagues. • Benefits package and the chance to contribute to community success through paid volunteer time off and matching opportunities. Apply via Haystack today!