IT & Telecom Controls Engineer

Amazon is seeking a Controls Engineer to design, implement, and optimize control and automation solutions for large-scale IT and telecommunications systems. In this customer-obsessed, data-driven environment, you will build and support PLC, SCADA, and monitoring integrations that improve reliability, resiliency, and observability across AWS and enterprise infrastructure. Partnering with cross-functional teams, you'll automate operations, troubleshoot complex incidents, and drive continuous improvement at global scale. This role offers ownership, rapid learning, and the opportunity to solve high-impact technical challenges.

Responsibilities

• Design, implement, and maintain control systems for large-scale IT and telecom infrastructure.
• Develop PLC, SCADA, and automation solutions to improve reliability and performance.
• Integrate control systems with AWS and on-prem observability, monitoring, and alerting tools.
• Collaborate with IT, telecom, and operations teams to define requirements and deliver scalable solutions.
• Troubleshoot complex system issues, perform root-cause analysis, and implement long-term fixes.
• Document architectures, diagrams, and operational procedures for control environments.
• Drive continuous improvement through data-driven experimentation and automation.
• Ensure security, compliance, and best practices across control and monitoring systems.

Required Skills

• PLC programming (e.g., Siemens, Allen-Bradley)
• SCADA and HMI development
• Industrial communication protocols (Modbus, OPC UA, Ethernet/IP)
• Automation and orchestration (e.g., AWS, Kubernetes, Ansible)
• Network fundamentals (TCP/IP, routing, switching)
• Scripting (Python, Bash, or Power
• Shell)
• Control system design and system integration
• Monitoring/observability tools (Cloud
• Watch, Prometheus, Grafana)
• Cybersecurity for control systems and OT/ITRequirements analysis and technical documentation