Program Manager

Must have skill

• PMP, PgMP, Agile, Scrum Master, or SAFe certification.

• Experience with Microsoft Copilot, Azure AI, OpenAI, Power Platform, UiPath, or similar AI/automation platforms.

Job Description

Key Responsibilities

• Lead the planning, execution, and delivery of AI agent and automation programs from inception through deployment.

• Partner with business stakeholders, product managers, engineering teams, and operations teams to identify opportunities for AI-driven solutions.

• Define program scope, objectives, success metrics, and implementation roadmaps.

• Manage cross-functional project plans, timelines, dependencies, risks, and issue resolution.

• Oversee the development, testing, deployment, and adoption of AI agents and intelligent automation solutions.

• Drive stakeholder alignment through regular communication, governance reviews, and executive reporting.

• Monitor program performance, adoption metrics, and business outcomes to ensure value realization.

• Establish best practices for AI governance, compliance, security, and responsible AI usage.

• Support change management activities, including user enablement, training, and adoption strategies.

• Continuously identify opportunities to improve operational efficiency and business processes through AI and automation.