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Senior Developer – NICE CXone / LiveVox

Tech3pillars TechnologiesDallas, TX🇺🇸United StatesPosted Oct 4, 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to leverage your deep expertise in NICE CXone and LiveVox to design impactful integrations and optimize critical customer experience platforms. You'll thrive here if you excel at developing complex solutions and are eager to grow your skills within a reputable tech environment. Embrace this chance to make a significant contribution and advance your career!

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
Dallas, TX, United States
Posted
4 days ago
REST

Job Description

Senior Developer – NICE CXone / LiveVox 

Location: Dallas, TX / Near Client Location
Experience: Senior Level
Priority: Strong LiveVox experience required
NICE CXone experience is a strong advantage

Key Responsibilities:

  • Develop and customize applications in NICE CXone & LiveVox
  • Design and implement IVR flows, ACD routing & omnichannel integrations
  • Build integrations with Salesforce, WFM tools & third-party applications
  • Work with REST APIs, web services & databases
  • Configure call flows, agent scripts & reporting dashboards
  • Troubleshoot complex technical issues and ensure high system availability
  • Optimize platform performance and resolve production issues
  • Follow security, compliance & regulatory standards
  • Apply best practices for code quality, scalability & maintainability

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