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Amazon Connect Solution Architect
Technogen, Inc.Washington, DC🇺🇸United StatesPosted 5 Aug 2026
Quick Overview
Work Type
Hybrid
Level
Mid Senior
Job Description
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Position: Amazon Connect Solution Architect (Professional Services)
Location: Washington,DC(Hybrid)
Duration: Long Term
Location: Washington,DC(Hybrid)
Duration: Long Term
Job Description:
Experience:
8-12+ years
4+ years with Amazon Connect
Responsibilities
Design enterprise Amazon Connect solutions
Architect IVR, routing, queues, call flows
Integrate Amazon Connect with Lambda, Lex, Salesforce, ServiceNow, CRMs and APIs
Design omnichannel solutions (Voice, Chat, Email, SMS)
Create HLDs and LLDs
Lead migrations from Genesys, Cisco, Avaya or NICE
Work directly with Federal customers
Experience:
8-12+ years
4+ years with Amazon Connect
Responsibilities
Design enterprise Amazon Connect solutions
Architect IVR, routing, queues, call flows
Integrate Amazon Connect with Lambda, Lex, Salesforce, ServiceNow, CRMs and APIs
Design omnichannel solutions (Voice, Chat, Email, SMS)
Create HLDs and LLDs
Lead migrations from Genesys, Cisco, Avaya or NICE
Work directly with Federal customers
Required Skills
Amazon Connect
AWS Lambda
Amazon Lex
Amazon Kinesis
DynamoDB
CloudFormation/CDK
IAM
API Gateway
Contact Lens
S3
CloudWatch
Preferred Certifications
AWS Certified Solutions Architect
AWS Certified Developer
AWS Certified AI Practitioner
Best Regards,
Ashok Kumar
Sr. Talent Acquisition Specialist
Email:
Web: ;br /> 4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151
Sr. Talent Acquisition Specialist
Email:
Web: ;br /> 4229 Lafayette Center Dr, Suite 1880, Chantilly, VA 20151
Skills
DynamoDB
API Gateway
AWS
CDK
CloudFormation
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