Sales Manager- Corporate Accounts

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Director of Event Sales & Services
As Director of Event Sales and Services, you are an ambassador for our exceptional offerings of Fairmont Century Plaza.

You will lead the Event Sales department and liaise between multiple departments to meet the needs and exceed the expectations of your clients.

Consistently offer professional, friendly and engaging service
Responsible for the oversight of all catering event arrangements, from booking to execution
Organize catering bookings from date of booking to departure, including meeting requirements, food & beverage and audio visual
To work closely with the Director of Sales and Marketing to prepare monthly forecasts and budgeting
Lead the Event Sales team and conduct performance Reviews
Actively prospect new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, entertainment, and written communication
Active in local community/social events and industry meetings
To develop the annual business and marketing plan for the department in conjunction with the Director of Sales and Marketing.

Work with other sales personnel to generate new business
Establish and maintain rapport with current clients, prior to, during and post event, encouraging repeat business
Responsible for negotiating pricing, and drawing-up and securing contracts
Oversee the creation of floor plans for each event to ensure banquets and clients are in agreement prior to set up
Conduct site inspections as required
Conduct daily meeting to review event contracts and ensure last minute changes are communicated with appropriate departments
Manage VIP visits for hotel.

Support a work environment reflective of Fairmont’s value. Lead new revenue generation strategies within Event Sales with the support of the Director of Sales and Marketing.

Previous senior sales leadership experience within a similar role required
Previous luxury hotel/resort experience in a major US market preferred with knowledge of local market preferred
Familiar with and knowledge of Opera Cloud is a plus
Computer literate in Microsoft Window applications required
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
~ Cell Phone Usage Reimbursement
~ What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine.

Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. Where diversity and inclusion are celebrated. Privacy and personal information are protected.

Visa Requirements

Our commitment to Diversity & Inclusion:
Fairmont Century Plaza is an

Equal Opportunity Employer EEO M/F/V/D
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