Data & Insights Specialist

Data & Insights Specialist About Us

We are a growing and innovative social enterprise supporting around 10,000 South Australians each year through housing and community services. Seeking opportunities to build positive pathways and connected thriving communities, we are one of the few South Australian organisations offering an integrated model of housing and support. Together, we are committed to effecting long-term positive change for those we work with and the communities we work in.

Together, we are improving lives and building strong, resilient, and connected communities.

The Opportunity

Make data more useful, reliable and actionable

We are seeking a skilled Data & Insights Specialist to strengthen data, reporting and business systems across our Housing and Place services and Junction Development Team.

In this specialist role, you will work with operational leaders and managers to understand their information needs and turn complex data into practical dashboards, reporting solutions and actionable insights. You will also help improve data quality, information governance and business systems so that teams can make better-informed decisions and continuously improve service delivery.

It's an opportunity to:

• Drive data-informed decision making: Develop dashboards, reports and business intelligence solutions that turn complex information into clear, actionable insights.
• Strengthen organisational systems: Lead system configuration, optimisation and continuous improvement activities that improve efficiency, performance and user experience.
• Improve data quality and governance: Support the development of reporting protocols, information governance frameworks and data quality processes that enhance organisational capability.
• Solve complex business challenges: Investigate data and system issues, identify opportunities for process improvement and implement practical solutions.
• Build capability across the organisation: Provide specialist advice, coaching and support to managers and stakeholders, helping teams confidently use data and systems to achieve outcome

This is an opportunity to take ownership of meaningful data and systems improvement work across multiple operational areas. You will act as a trusted technical resource, helping teams strengthen reporting, improve information quality and use evidence more effectively to support tenants, services and the broader community housing portfolio.

What We Offer

• Values-driven culture
• Generous salary sacrifice benefits
• Great professional development opportunities
• A You are Amazing Day - an extra day of paid leave to spend however you want
• A NAIDOC Day - an extra day of paid leave to attend NAIDOC celebrations
• A supportive, flexible work environment with paid parental leave and a strong focus on staff wellbeing
• Access to wholesale prices on selected products at Harvey Norman
• Access to corporate health insurance and annual flu vaccinations

About You

We are seeking a capable and motivated professional who will bring:

• Experience in data management, business intelligence, systems administration or information governance.
• Strong analytical and problem-solving skills, with the ability to interpret information from different systems and datasets.
• Experience developing professional reports and translating data into meaningful insights.
• A high level of attention to detail and commitment to data accuracy.
• The ability to manage competing priorities and work effectively with a range of stakeholders.
• Clear written and verbal communication skills.
• The confidence to work independently while contributing positively within a collaborative team.
• A client-focused approach and the ability to manage sensitive information appropriately.

Experience with Power BI, Power Query, Power Automate or other Microsoft Power Platform tools will be highly regarded.

Experience in any of the following areas would also be advantageous:

• Community housing or property services
• Asset management or maintenance
• Contractor management
• Microsoft Dynamics

Relevant qualifications in business administration, information technology, data management or a related discipline are desirable; equivalent demonstrated experience will also be considered.

You Will Need To:

• Complete our online application process
• Hold or be willing to obtain a current General Employment Probity Screening
• Hold or be willing to obtain a current Working with Children Check (WWCC)
• Hold or be willing to obtain a current Safe Environments Certificate
• Hold or be willing to obtain a current Senior First Aid Certificate
• Hold a current unencumbered Australian driver's licence and be willing to drive
• Undergo pre-employment testing as part of the recruitment process

Junction is an equal opportunity employer that embraces a culture of diversity. We encourage applications from the Aboriginal and Torres Strait Islander communities, people with disability, and people from every culture, gender and sexuality identity, age and ethnic background. Junction is committed to being a Child Safe organisation and has zero tolerance for child and family abuse.