Training and Office Manager

About the Company

At Lighthouse Safety Training Ltd, we are passionate about delivering high-quality training that changes minds and shapes futures.

About the Role

We are seeking a Training & Office Manager to join our team on a part-time basis, working Monday, Tuesday and Thursday from 08:00–17:00. This is a varied and hands-on role where you will play a key part in coordinating training operations, managing office activity, supporting business administration, and ensuring an excellent experience for both clients and course attendees.

Responsibilities

• Managing and supporting a small team, providing guidance, organisation and day-to-day leadership
• Coordinating and scheduling trainers and consultant trainers
• Managing training capacity and maintaining a rolling programme of courses
• Supporting the administration and organisation of company accounts, subscriptions and contractors
• Overseeing office and training room environments, including Health & Safety compliance
• Maintaining relationships with accredited bodies and ensuring standards are met
• Producing quotations and supporting client enquiries
• Preparing training paperwork and contracts
• Assisting with training forecasts and identifying opportunities to maximise course capacity

Required Skills

• Experienced in managing or supervising a team within a busy office or operational environment
• Confident motivating, supporting and coordinating team members effectively
• Highly organised with excellent attention to detail
• Confident managing multiple priorities in a fast-paced environment
• A strong communicator with excellent customer service skills
• Proactive and able to work independently as well as part of a team
• Experienced in administration, scheduling or office management
• Comfortable using Microsoft Office and business systems

Preferred Skills

• Professional, reliable and adaptable
• Experience within a training, compliance or safety environment would be beneficial, but is not essential.

Benefits

• 25 days annual leave plus bank holidays
• Life assurance
• Enhanced family benefits
• Cycle to work scheme
• Charity sponsorship opportunities
• Employee discount scheme
• Ongoing training and development