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Full timeManufacturing

Senior Specialist, Production Services Infrastructure Support Analyst

BNYPune🇮🇳India

Why this role stands out

This hybrid role at BNY offers a fantastic opportunity to deepen your expertise in cutting-edge storage technologies like NetApp and EMC within a dynamic manufacturing environment. You'll thrive here if you're a proactive problem-solver adept at managing critical incidents and driving resolutions, eager to contribute to a globally recognized company. Apply now to join their innovative team and advance your career in production services infrastructure support!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationPune, India
PythonREST

Job description

We’re seeking a future team member for the role of Senior Specialist to join our Production Services Infrastructure Support Analyst team. This role is located in Pune.

In this role, you’ll make an impact in the following ways:

  1. Extensive knowledge and working experience in fast paced environment like NetApp-CDOT,EMC - VMAX , Powermax, Pure, XIO, NetApp Storage grid, CISCO MDS, BROCADE
  2. Provisioning, decommissioning of various distributed enterprise and mid-tier SAN and NAS arrays.
  3. Experience in handling Major incident calls and drive towards RCA
  4. Incident/Change and Problem management
  5. Controlled resolution of incidents, problems within agreed service levels including classification, prioritization and initiation of action, identification and determination of root causes and implement of remedies.
  6. Ability to work effectively across time zones and geography
  7. Willingness to work in shifts, weekends and holidays
  8. Individual contributor with atleast 5+ years of experience

To be successful in this role, we’re seeking the following:

  1. API Interaction: Ability to work with REST APIs to integrate tools and automate storage management consoles.
  2. Scripting and Programming Languages: Proficiency in Python for storage automation, API interaction, and creating libraries.
  3. Performance Monitoring: Using AI-driven tools to automate capacity management, troubleshoot incidents.
  4. Automation of BAU Tasks: Working experience in automating tasks such as LUN provisioning and decommissioning.
  5. Experience in AI solutions.
ApplyOr apply on BNY's site