Scrum Master

Scrum Master

Role overview

We are seeking a Senior Scrum Master / Agile Coach to lead delivery across multiple offshore Scrum teams for a key client engagement. The client runs a hybrid delivery model that mixes waterfall and Agile/Scrum, so this person must drive outcomes in both worlds.

This is a program-level, client-facing role. You will coach teams, manage risks and dependencies across them, and serve as a trusted delivery advisor to client stakeholders.

Key responsibilities

• Serve as Scrum Master for multiple offshore Scrum teams, facilitating sprint planning, daily stand-ups, reviews, and retrospectives across time zones.
• Coach teams, Product Owners, and client stakeholders on Agile/Scrum practices, and help mature their ways of working over time.
• Drive delivery in a hybrid environment: align Agile team cadences with waterfall milestones, phase gates, and fixed-scope commitments.
• Coordinate cross-team planning, dependencies, and integration at the program level (e.g., Scrum of Scrums, PI or release planning).
• Own program-level risk, issue, and dependency management, escalating and resolving blockers early.
• Produce clear status reporting for client leadership, including progress, metrics (velocity, burn-up/down, predictability), risks, and forecasts.
• Act as the primary delivery contact for client stakeholders, building trust and managing expectations on scope, timeline, and quality.
• Bridge communication between onshore client teams and offshore delivery teams, ensuring shared understanding of priorities and requirements.
• Identify process improvements and lead their adoption across teams.

Required qualifications

• 5+ years as a Scrum Master or Agile Coach, including at least 2 years supporting multiple teams at the same time.
• Proven program-level leadership, coordinating several teams toward shared delivery goals.
• Strong project or program management background, including risk management, dependency tracking, budgeting awareness, and executive reporting.
• Hands-on experience delivering in both waterfall and Agile/Scrum, and in hybrid models that combine them.
• Experience leading distributed or offshore teams across time zones and cultures.
• Strong client-facing consulting skills and executive presence, with the ability to influence senior stakeholders.
• Excellent written and verbal communication, facilitation, and conflict-resolution skills.
• Working knowledge of Agile tooling such as Jira, Azure DevOps, or Rally.

Preferred qualifications

• Certifications such as CSM, PSM II, SAFe Scrum Master (SSM) or SAFe Program Consultant (SPC), ICAgile (ICP-ACC), and PMP or PgMP.
• Experience with scaled Agile frameworks (SAFe, LeSS, or Scrum@Scale).
• Prior experience at a consulting firm or in a client-services delivery role.
• Experience guiding organizations through a waterfall-to-Agile transition.