Why this role stands out
Elevate your career by joining the prestigious Tumi team, where you will sharpen your sales expertise and build meaningful client relationships within a supportive, growth-oriented luxury retail environment. This role is perfect for a motivated professional who thrives on delivering world-class service and is eager to contribute to the success of an iconic global brand. Apply today to start your journey and take advantage of exceptional employee benefits and professional development opportunities.
Quick overview
Job description
- Sick time
- Employee Discount
- Employee Assistance Program (EAP)
- Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
- Take pride in work and strive for excellence.
- Take responsibility for performance.
- Embody the company culture of coaching through fostering Tumi elite and skill practicing continuously with store team and provide constructive feedback to team members.
- Demonstrate organizational core values.
- Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job.
- Exercise strong verbal and written skills.
- Utilize active listening skills in order to seek understanding of others.
- Able to adjust communication to the intended audience.
- Demonstrate continuous dedication to ethical conduct in completion of job duties.
- Collaborate effectively with others.
- Openness to feedback from supervisors, peers and team.
- Ability to remain calm and deescalate situations.
- Manage personal timecards to ensure payroll accuracy.
- Complete all assigned tasks and meet deadlines.
- Adhere to all company policies and procedures.
- Ensure the store follows the visual guidelines and directives, inclusive of cleanliness standards.
- Ensure a consistent superior client experience.
- Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
- Value a collaborative environment and have an openness to feedback.
- The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
- Have strong sales and client experience, preferably in the luxury market.
- Can demonstrate proven success in meeting sales goals and achieving KPI’s.
- Flexible availability to work nights, weekends, mornings, and holidays as needed.
- Have a strong sense of integrity and an ability to lead by example.
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