Infrastructure Project Manager

Key Responsibilities

• Project and Program Leadership
• Lead and own assigned IT projects and programs from initiation through planning, execution, implementation, and closure, ensuring successful delivery within defined scope, schedule, and budget.
• Lead complex, cross-functional initiatives spanning IT infrastructure, cybersecurity, cloud technologies, enterprise applications, and other IT services.
• Translate direction and priorities from the Infrastructure Director into actionable project plans, milestones, dependencies, resource needs, and implementation schedules.
• Proactively identify and resolve risks, issues, and roadblocks, escalating appropriately with clear recommendations and proposed solutions.
• Drive project execution by establishing accountability, managing commitments, and ensuring timely completion of action items and deliverables.
• Coordinate infrastructure engineers, security specialists, technical and business stakeholders, vendors, and implementation partners to achieve project outcomes.
• Manage multiple concurrent initiatives, balancing competing priorities while maintaining delivery commitments.
• Ensure successful project implementation, operational transition, and formal closure.
• Plan and drive cryptographic keys and certificate lifecycle projects, including key rotation; inventory of keys, certificates, and dependent systems; dependency mapping; sequencing; cutover; validation; and rollback planning.
• Establish a repeatable rotation schedule and operational handoff so that completed work transitions to ongoing operations.
• Stakeholder Engagement, Communication, and Facilitation
• Demonstrate exceptional verbal and written communication skills, with the ability to communicate clearly, concisely, and confidently at all organizational levels.
• Independently plan, lead, and facilitate project meetings, workshops, stakeholder discussions, and executive status reviews.
• Drive productive meetings with clear objectives, structured discussions, documented decisions, assigned actions, and timely follow-through.
• Prepare high-quality executive communications, project status reports, presentations, meeting summaries, and decision documents.
• Translate complex technical information into clear, actionable updates for both technical and non-technical audiences.
• Build strong working relationships and influence stakeholders across teams, including situations where direct authority is limited.
• Proactively communicate project progress, risks, dependencies, decisions, and issues to leadership and stakeholders.
• Facilitate alignment, resolve conflicting priorities, and drive timely decisions to keep projects moving forward.

Required Qualifications:

Education and Certifications

• Bachelor's degree in Information Technology, Business Administration, Project Management, or a related field.
• Active Project Management Professional (PMP) certification required. Proof of certification must be provided.

Professional Experience

• Minimum 8 years of progressively responsible project management experience, including leadership of complex, cross-functional IT projects and programs.
• Demonstrated success independently leading projects from initiation through completion.
• Proven experience managing multiple concurrent initiatives involving diverse stakeholders, technologies, and competing priorities.
• Experience collaborating with executive leadership, technical teams, external vendors, and implementation partners.
• Minimum 3 years leading infrastructure or cybersecurity projects in change-controlled production environments

Skills and Abilities

• Exceptional written and verbal communication skills are essential, including the ability to prepare polished executive-level communications and presentations.
• Strong project and program leadership skills, with demonstrated ability to lead teams, facilitate discussions, influence decisions, and drive results.
• Advanced meeting facilitation, stakeholder management, negotiation, and conflict-resolution skills.
• Advanced knowledge of project management methodologies, including Waterfall, Agile/Scrum, and hybrid delivery approaches, including milestone-driven planning suited for change-controlled infrastructure and security work.
• Advanced understanding of the end-to-end project management lifecycle (PMLC).
• Strong executive reporting, presentation development, and business writing capabilities.
• Ability to work independently, exercise sound judgment, and take initiative without requiring continuous direction.
• Proven ability to navigate ambiguity, manage competing priorities, and bring structure to complex situations.
• Strong analytical, organizational, problem-solving, and decision-making skills.
• Demonstrated ability to drive accountability, follow through on commitments, and deliver measurable outcomes.
• Proficiency with Microsoft Office applications and commonly used project management and collaboration tools. (e.g., ServiceNow, Smartsheet, Microsoft Project, JIRA)

Preferred Qualifications

• Previous experience in higher education, public sector, or similarly complex organizations.
• Experience managing enterprise IT infrastructure, cybersecurity, cloud, and application implementation projects.
• ITIL Foundation or Certified ScrumMaster (CSM) certification