Account Manager/ Customer Service/ Inside Sales

Join Our Growing Family: Account Manager Wanted!
We're on the hunt for a passionate, driven, and enthusiastic Inside Sales/Account Manager to join our vibrant team at
A.M. Enjoy a family-friendly Monday–Friday schedule while working for a stable company with over 140 years of success. We’re proud of our loyal customers and our collaborative, team-driven sales department.
As an Account Manager, you'll be the heart of our operations, helping customers select the right products for their needs and providing top-tier service.

Building Connections
: Making and answering phone calls and emails from clients (landscapers, nurseries, garden centers, and more!), Expert Consulting
: Using your growing knowledge of our horticultural products—from woody ornamentals and perennials to soil amendments and tools—to offer substitutions and recommendations that perfectly match customer needs.

Streamlining Operations
: Processing sales orders, coordinating with our production and logistics teams to schedule deliveries and pickups, and tracking shipments.

Pipeline Management
: Keeping our CRM system (experience with Netsuite a plus) up-to-date with detailed customer interactions and sales activities.
Handling customer inquiries and concerns with a professional, can-do attitude, ensuring every issue is resolved and customer satisfaction is achieved.

Experience
: Previous experience in inside sales, customer service, or a related horticulture field is highly preferred.

Horticultural Knowledge
: Excellent verbal and written communication skills, with professional telephone and email etiquette.

Problem-Solving Prowess
: The ability to think on your feet, handle objections with empathy, and find creative solutions for customer needs.

Organizational Skills
: Strong attention to detail and the ability to manage multiple tasks and priorities effectively.

Tech Savviness
: Proficiency with Microsoft Office Suite and a willingness to quickly learn our internal systems and CRM software. Comprehensive benefits (health, dental, vision, PTO)
Opportunities for professional development and continuing horticultural education
If you're eager to plant the seeds for a rewarding career and help our business flourish, we want to meet you! We offer a high deductible health plan (HDHP), dental, and vision insurance. We contribute $60 per month to enrolled employees’ HSA accounts.

Employees also receive life insurance and short-term disability at no cost, and they have the option to purchase increased coverage through payroll deductions. We also offer long term disability, various Aflac plans, and a 401k plan with matching. Employees receive paid time off from day one, including 80 hours of vacation time (prorated based on the start date for the first year) and 40 hours of personal time. After the first full year of employment, eight additional hours of vacation are granted annually.

Employees also enjoy the use of our free onsite gym and product discounts on our wide selection of horticultural tools and equipment.
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We will not sponsor individuals for employment visas, now or in the future, for this job opening. Relocation assistance is not available for this position, and this position is not open for remote work arrangements. AM Leonard is an

Equal Opportunity Employer for all, including minorities, women, protected veterans, and the disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.