Targeted Case Manager/ Medical Staff Associate Dual Role - Somerset, KY location

2nd Chance Clinic is an outpatient addiction treatment center in Somerset, KY. Our Headquarters is located in Lexington Kentucky. We are currently seeking a full time employee in a dual role as a Targeted Case Manager and Medical Staff Associate for our Somerset office.

The following are a list of responsibilities and duties

• Complete new patient assessments. Complete new patient biopsychosocial assessments and preliminary screeners, and review client’s strengths and needs.
• Determine level of care need from assessment and discuss with patient to ensure patient’s understanding. Evaluate with patient that care needs meet their basic health, safety and overall welfare needs.
• Ensure that patients understand their rights regarding confidentiality.
• Plan services based on assessments. Facilitate access, quality, and delivery of necessary services and provide follow-up to patient.
• Provide psychoeducation and resource information while acting as a positive role model, providing patients with guidance and support.
• Promote and foster effective relationships, both inside and with outside agencies for continuity of care.
• Ensure that documentation is complete, accurate, timely and meets regulatory and agency standards.
• Maintain client confidentiality in accordance with federal, state, and agency standards. Practice ethical standards.
• Respond to all patient grievances in accordance with written policies.
• Participate in quality assurance and utilization review.
• Attend quarterly all staff meetings and monthly departmental meetings.
• Office organization and administration
• Perform observed urine collection
• Perform routine venipuncture (if trained)
• Adhering to regulations and legislation
• Interview patients and document basic medical history
• Organize and schedule appointments
• Update and file medical records and insurance prior authorizations
• Arrange for laboratory services
• Collate patient charts and complete appropriate documentation
• Perform intake examinations
• Liaise with other organizations regarding insurance, patient care plan, or documents
• Handle accounts receivable and produce daily balance sheet
• Prepare and clean clinic and treatment rooms
• Inventory supplies for purchasing
• Organize, track and prepare encounter forms for billing
• Report perceived issues to supervisors immediately
• Assist physicians with administrative duties
• Other duties as assigned

• Bachelor’s degree in human services field plus 2 years’ experience in behavioral health case management (or an equivalent of education and experience).
• Provide information for a complete background check.
• Current certification in BLS, non-violent crisis intervention, and suicide intervention a plus.
• Excellent oral and written communication skills, basic computer skills in word processing, email and Internet use, strong interpersonal skills, and professionalism.
• Maintain required continuing education units per state regulations for targeted case managers.
• Complete Targeted Case Management Core training and SUD training provided by an approved provider of the Department of Behavioral Health, Developmental and Intellectual Disabilities within 6 months of employment.
• Clinical, clerical, or medical experience preferred

• Medical Insurance
• Dental Insurance
• Vision insurance
• PTO accrual
• 6 Paid Holidays annually