Service Technician I

Service Technician I | East Windsor Hill, CT, United States | On-site

We're hiring on behalf of a world-leading provider of integrated security solutions, recognized globally for its commitment to making the world a safer place. This company empowers businesses with advanced technology and expertise, fostering a collaborative environment with over 13,000 colleagues across 40 countries dedicated to unparalleled client experiences.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues individually and as part of a team.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes, including user permissions and application settings.
• Document all system modifications accurately through a digital change control tracking system.
• Conduct end-to-end testing of upgrades and major modifications prior to deployment.

What You'll Need

• High School diploma or equivalent required.
• Experience installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Strong written and verbal communication skills.
• Excellent problem-solving and analytical abilities.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match up to 6% of salary.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!