Senior RFP and Sales Operations Partner

Ondaro is with you for what comes next.

Ondaro is an Elite ServiceNow Partner. We help organizations transform how they work through ServiceNow strategy, implementation, and ongoing support. Our team members, who we call Tritons, deliver this work for clients around the world.

As our Senior RFP and Sales Operations Partner responsible for managing the RFx/RFP process end to end: coordinating responses, writing and editing proposal content to support pre-sales, maintaining the proposal content library, and leading the proposal/deal review board. Secondary responsibilities include coordination of sales operational processes (especially the closed won process) and sales to service activities: seller support, document management, SOW review, quality assurance, etc.

What you will do

• RFx/RFP management and writing throughout the deal life cycle, including bid/no-bid input, response planning, compliance matrices, and on-time submission
• Coordinate subject matter experts, solution architects, and delivery leads to gather inputs and meet RFx deadlines
  
• Proposal content management, including maintaining and improving the RFP answer library and standard content
• Deal Management (proposal review, deal desk, etc.)
• Closed Won process – all closed deals are in corporate compliance to ensure a seamless sale to service process.
• Coordination between Sales and Services with status updates as needed.
• Monitor the assigned sales organization’s compliance with the required standards for maintaining CRM data.
• Training content and guides
• Works closely with sales management to optimize the effectiveness of the firm’s technology investments.
• Support Sales meeting presentations and other duties
• Assist with ServiceNow deal registration and other activities

What you´ll bring to the table

• Bachelor of Science in Business Administration or similar.
• + 3 years of RFP/proposal management or proposal writing experience
• + 5 years of experience in technology field
• + 5 years of sales, consultative sales
• RFx/RFP on-time submission and compliance
• Proposal quality and win rate
• Customer Documentation Accuracy
• Sales Data Accuracy
• Ability to follow processes

Knowledge, Technical & Soft skills

• Strong proposal writing and editing skills, with experience responding to RFPs, RFIs, and RFQs
• Excellent organizational and communication skills, and customer or sales experience will allbe preferred or required qualifications.
• Strong analytical skills
• Ability to perform advanced computing functions
• Familiarity with databases and sales software, Hubspot and ServiceNow
  
• Familiarity with Microsoft Office including Excel
• Languages: English. Nice to have: Spanish, Portuguese.
• Excellent organizational skills or required qualifications.
• Strong communication skills
• Customer or sales experience will all be preferred

Perks? Oh, yes.

Ondaro's success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people and support your continued education and career development.

We value diversity at our company. Ondaro is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

To learn more about Ondaro LLC, please visit our website and check out our podcast series. Also be sure to follow us on LinkedIn and YouTube!

Ondaro LLC (“Ondaro”) collects and uses your personal information, including sensitive personal information, for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance/the business purposes listed in the chart HERE. We are committed to properly handling the personal information collected or processed in connection with your employment relationship with us. We will not sell the personal information, including any sensitive personal information, we collect about our employees or applicants for employment or share it with third parties for cross-context behavioral advertising.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.