Program Manager III

Start/End Dates: 8/31/2026 - 2/27/2027
Tax Work Location: US - TX - Austin 
Job Title: Program Management - Program Manager III


Must-Have Skills:
1. Advanced Excel/Google Sheets (pivots, lookups, SUMIFs; heavy spreadsheet work)
2. Large dataset handling + validation (high-volume data entry, QA, attention to detail)
3. Cross-functional collaboration (work with internal teams + external vendors; follow-through)
4. Anaplan (or similar planning/budgeting tools)
5. Forecasting / capacity planning exposure (long-term + short-term forecasts)
6. Comfort with automation / AI-assisted workflows (process improvement mindset)

Job Description: 
- Workforce Management Specialist

- We are seeking a meticulous Workforce Management Specialist for our Workforce Planning and Budget Management team, a pivotal group at the center of Scaled Operations vendor capacity planning, invoicing, and billing.
- In this role, you will lead the financial lifecycle for external vendor partners, managing purchase orders, approving invoices, processing billing and penalties, and contributing to monthly and quarterly OPEX reporting.
- This is a high-volume, data-intensive position, requiring comfort working in spreadsheets, extracting information from internal dashboards, and managing extensive datasets.
- You will also collaborate with automated systems and AI-assisted workflows, so an enthusiasm for adopting innovative and efficient processes is highly valued.

Key Qualifications:
- Strong Excel proficiency (including pivot tables, LOOKUPs, and SUMIFs) to analyze invoice details and compile financial reports.
- Proven ability to extract, validate, and manipulate data from large datasets and internal dashboards.
Exceptional attention to detail and strong organizational capabilities.
- Self-directed work ethic with the capacity to prioritize tasks and manage your own schedule independently.
- Proactive approach to identifying business trends or anomalies and taking swift action to address them.
- Practical knowledge of basic accounting principles, financial reporting, and standard internal controls and policies.
- Experience with Anaplan or equivalent financial planning and budgeting software is a plus.
- Comfort navigating a tech-forward, AI-augmented financial operations environment is a plus.

Core Responsibilities:
- Collaborate with cross-functional stakeholders to translate operational demand forecasts into actionable vendor staffing and supply plans.
- Assist with the monthly production of the Long-Term Forecast for vendor reviewer hours, ensuring its accurate and timely completion.
- Review, reconcile, and approve partner vendor invoices during the month-end close cycle, offering clarity on cost variance drivers.
- Manage the billing reconciliation process, resolving billing exceptions, penalties, and fee waiver requests.
- Provide ad-hoc analysis and support for monthly and quarterly OPEX variance-to-forecast reporting.
- Extract, organize, and analyze high-volume data sourced from internal databases and dashboards.
Liaise directly with external vendor partners to investigate and proactively resolve supply planning issues.
- Work alongside automated forecasting workflows, identifying edge cases to help optimize overall system accuracy.