Computer/Laptop Service Engineer

Key Responsibilities:

• As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Client Call Management system using Company provide phone.

Dell certifications are required once an offer is extended and prior to candidate starting work. These are free of cost to the candidate!

Key Qualifications:

• Must have his/her OWN RELIABLE CAR and CAR INSURANCE
• A+ certification is required by the client. Selected candidates who do not already have their A+ certification will have 90 days after their start date to become certified, or be subject to termination.
• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed