IT Service Delivery Lead — SIAM & EUC (Hybrid)
Quick overview
Job description
Retail Company is seeking an IT Service Delivery Manager for a 1-year fixed-term contract in London or Amsterdam (Hybrid). You will own end-to-end IT service delivery, SIAM vendor relationships, and end-user computing across multi-site retail operations.
You will lead service governance, drive continual improvement, and ensure ServiceNow and M365 services meet business needs, while coordinating with regional teams and vendors to maintain high performance and user satisfaction.
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