Program Manager, Mapping Operations

You will:

• Develop deep subject matter expertise on the Imagery component of mapping operations, and serve as a go-to point of contact for our vendor teams
• Test and roll out new mapping tools, features, and workflows in coordination with our Engineering partners
• Identify opportunities to improve efficiency and own those solutions end-to-end
• Create and maintain clear technical documentation

You have:

• B.Tech / B.E. in Civil Engineering, Geoinformatics, Computer Science, or a related quantitative field.
• 2+ years managing technical data pipelines or operations, directly responsible for task flow, throughput, and error triage.
• Track record of technical self-sufficiency: Proven experience ramping up on proprietary tools/pipelines and independently diagnosing data anomalies to root causes.
• Policy & SOP authoring: Demonstrated experience translating raw engineering specs into clear, unambiguous operational workflows for large teams.
• Cross-functional bridge: Experience coordinating directly with Software Engineers to resolve blockers while keeping operations unblocked.

We prefer:

• MBA / PGDM with a specialization in Operations, Supply Chain, or Systems.
• Domain exposure: Direct experience with geospatial data, HD maps, GIS, LiDAR/camera sensor data, or AV/robotics pipelines.
• Vendor operations: Experience training, auditing, and enforcing strict quality/SLA metrics (e.g., 98%+ quality bars, Meta-QC) across 20+ member vendor pods.
• Hands-on data querying: Proficiency in SQL or Python for extracting pipeline logs, auditing defect rates, and building operational dashboards.

Travel requirements:

• Ability to travel to the US as needed (at least once every 2 years)