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Need ServiceNow ITOM Lead

SRS Consulting IncSpokane, WA🇺🇸United StatesPosted Sep 10, 2026

Why This Role Stands Out

This is a fantastic opportunity to lead ServiceNow ITOM implementations and leverage your expertise in CMDB, Discovery, and Service Mapping to drive impactful solutions. You'll thrive here if you're a mid-senior ServiceNow professional with a passion for technical best practices and end-to-end guidance. Apply now to grow your career with SRS Consulting Inc!

Quick Overview

Seniority
Mid Senior
Work mode
On Site
Location
Spokane, WA, United States
Posted
1 week ago
ServiceNow

Job Description

Role: ServiceNow ITOM Lead Location: Spokane, WA (Onsite) Duration: Long Term

Job Description:
8 to 12 years working with ServiceNow platform in enterprise wide multitier ServiceNow production environment

Responsibilities
Hands-on experience in implementing CMDB Discovery Service Mapping
Client and Server APIs ie GlideDialogWindow GlideForm GlideAggregate GlideRecord etc
Validate requirements and highlight discrepancies
Design solution and suggest technical best practices
Ensure information is accurate and feasible
Provide domain architecture and the technical aspects of the project
Participate in requirement gathering meetings and provide inputs to the developers based on the requirements
End to end guidance and review of ITOM Implementation customization in ServiceNow

Certifications
ServiceNow Administration certification
ServiceNow Implementation Specialist CertificationDiscovery Service Mapping various tracks

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