Full-Time Phone Sales Agent

Sales BDC Representative
We are a leading automotive dealership committed to providing an exceptional car-buying experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and some of the best training in the industry.
We’re looking for an energetic, motivated, and customer-focused Sales BDC Representative to join our team. In this role, you’ll be the first point of contact for many of our customers — handling inbound leads, setting appointments, following up with prospects, and helping drive showroom traffic for the sales team.
Answer incoming sales calls and internet inquiries promptly and professionally• Respond to internet leads via phone, text, and email

• Schedule, confirm, and follow up on sales appointments
• Drive consistent showroom traffic by setting and confirming quality sales appointments while meeting daily, weekly, and monthly performance goals
• Follow up with customers regarding vehicle inquiries, unsold showroom visits, and missed appointments
• Build strong customer relationships through consistent follow-up and communication throughout the sales process
• Ensure all customer interactions, appointments, and follow-ups are accurately documented in the CRM system
• Work closely with sales managers and sales consultants to maximize appointment show rates and sales opportunities
• Maintain a high level of professionalism and customer service at all times
• Comply with all company policies, procedures, and standards
• Excellent communication and customer service skills
• Strong phone, texting, and follow-up skills
• Comfortable working with computers, CRM software, texting platforms, and email communication
• Automotive sales or BDC experience preferred but not required
• Competitive pay with bonus opportunities
• Medical, Dental, and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Discounts on Parts and Service Repairs
• Aggressive Employee Referral Program with Bonus Opportunities
• Career Growth and Advancement Opportunities