Business Development Manager

Business Development & Growth Manager - ZETO

Location: New Delhi

Reporting To: Founder

Salary Bracket : 4.5-5.5 LPA + Attractive Performance Incentives

About ZETO

ZETO is building technology-enabled solutions for manufacturing businesses, helping factories improve productivity, reduce downtime and simplify day-to-day manufacturing operations.

Our vision is to create a trusted ecosystem connecting manufacturers with engineering expertise, industrial products, services and technology solutions.

We are looking for an entrepreneurial Business Development & Growth Manager who can help build ZETO's customer base, supplier network and market presence.

Purpose of the Role

The primary objective of this role is to drive revenue growth, customer acquisition and ecosystem development for ZETO.

This role requires a combination of:

• Business Development
• Sales
• Relationship Management
• Market Expansion
• Strategic Partnerships

The ideal candidate should be comfortable engaging with factory owners, plant heads, purchase teams, maintenance heads, engineers and industrial suppliers.

Key Responsibilities1. Customer Acquisition

Identify and onboard manufacturing customers.

Responsibilities include:

• Generate new business opportunities.
• Build relationships with factory owners and decision-makers.
• Conduct customer meetings and site visits.
• Understand customer pain points.
• Present ZETO's solutions and services.
• Convert opportunities into revenue.

Target industries may include:

• Packaging
• Corrugation
• Paper
• Printing
• FMCG manufacturing
• General manufacturing

2. Revenue Growth

Own business development targets.

Responsibilities:

• Build and manage sales pipeline.
• Track leads from enquiry to closure.
• Prepare commercial proposals.
• Negotiate commercial terms.
• Achieve monthly and quarterly revenue goals.

3. Supplier & Partner Network Development

Build and maintain a strong network of:

• Spare part suppliers
• Machinery suppliers
• Service providers
• Technical consultants
• Industrial vendors

Responsibilities:

• Identify potential partners.
• Negotiate commercial arrangements.
• Develop long-term relationships.
• Expand supplier coverage across categories.

4. Engineer Network Expansion

Develop a network of engineers and technical experts across different regions.

Responsibilities:

• Identify experienced engineers.
• Build relationships with technical professionals.
• Create territory-wise coverage.
• Maintain a database of engineering resources.
• Support deployment of engineers for customer requirements.

5. Industrial Market Development

Increase ZETO's visibility within manufacturing communities.

Responsibilities:

• Attend industry events.
• Participate in exhibitions and trade shows.
• Generate leads from industrial associations.
• Build relationships with industry influencers and decision-makers.
• Represent ZETO at relevant forums.

6. Marketing & Lead Generation Support

Work closely with the marketing team to:

• Identify lead generation opportunities.
• Suggest industry-specific campaigns.
• Develop customer success stories.
• Generate referral opportunities.
• Build awareness within target industries.

7. Customer Relationship Management

Maintain strong customer relationships.

Responsibilities:

• Conduct regular follow-ups.
• Ensure customer satisfaction.
• Coordinate resolution of customer concerns.
• Identify upselling opportunities.
• Generate repeat business.

8. Market Intelligence

Continuously gather market information regarding:

• Customer requirements
• Competitor activities
• New technologies
• Industry trends
• Emerging opportunities

Provide regular market insights to leadership.

9. CRM & Reporting

Maintain complete visibility of:

• Leads
• Opportunities
• Meetings
• Quotations
• Revenue pipeline
• Conversion status

Submit weekly business development reports.

Key Performance Indicators (KPIs)Revenue

• Monthly revenue generated
• Quarterly revenue growth
• Gross margin contribution

Customer Acquisition

• New customers onboarded
• Active customer pipeline
• Conversion rate

Network Development

• Suppliers onboarded
• Engineering partners onboarded
• Strategic partnerships developed

Business Development Activity

• Customer meetings conducted
• Site visits completed
• Quotations submitted
• Opportunities created

Candidate ProfileExperience

• 3-5 years of experience in:
• Industrial Sales
• Manufacturing Sales
• Technical Sales
• B2B Business Development
• Engineering Services Sales

Preferred Industry Exposure

• Corrugation
• Packaging
• Manufacturing
• Industrial Equipment
• Spare Parts
• Engineering Services

Skills

• Strong relationship-building skills
• Commercial negotiation ability
• Understanding of industrial buying processes
• Excellent communication skills
• CRM management
• Proposal preparation

Personal Traits

• Self-starter
• Entrepreneurial mindset
• Comfortable with field sales and travel
• Strong ownership mentality
• Persistent and result-oriented

Definition of Success

Within 12 months, the selected candidate should:

• Build a strong pipeline of manufacturing customers.
• Create a reliable network of suppliers and engineers.
• Establish ZETO as a recognized partner within target industries.
• Deliver measurable revenue growth.
• Create a scalable business development engine that reduces dependency on the Founder for customer acquisition.