Client Delivery Executive

Are you the person your clients call first because they know you ll get things sorted? Do you enjoy keeping accounts running smoothly while hitting your revenue targets?

I m working with a well-known global consumer data and insights business with a long-established team in Norwich, and they re looking for a Client Delivery Executive to join them.

You ll manage your own portfolio of supplier accounts and be a main point of contact, alongside a Customer Success Manager. The day to day is varied. You ll help clients with product submissions, account queries and anything else they need. Your main revenue focus is securing annual renewals, and you ll also work with the Client Development team to grow new business, especially by increasing the number of products your clients have on the platform.

It s a role for someone who likes being organised and staying close to their clients. You ll set up a good routine with each supplier for new product submissions and revisions, so retail partners always have the content they need. You ll work with the operations team to make sure items are scheduled for delivery. You ll also build account development plans and forecast revenue monthly to your manager. If a client has an issue, you ll own it and bring the right people together to fix it. Targets are quarterly and mainly revenue-based, alongside customer satisfaction and retailer coverage KPIs.

What you ll bring:

• Around 3 years sales experience working to targets
• A track record of delivering against revenue targets, and the drive to beat them
• Good pipeline management and the ability to plan how you ll grow your accounts
• Excellent communication skills, written and verbal, with confidence presenting
• Strong organisation and attention to detail, and you re happy juggling a busy workload
• A collaborative approach, as you ll work closely with several teams

What s on offer:

• £25,800 £27,500 basic, plus eligibility for a sales incentive or performance bonus
• Private medical insurance
• Hybrid and flexible working
• Learning and development, including LinkedIn Learning
• Volunteer time off and an Employee Assistance Programme
• A great team culture

This would suit someone in account management, client services or inside sales who enjoys the relationship side as much as the numbers, and wants to build their career with a global business.

Interested? Get in touch with Emma Baylis at Select Recruitment Specialists for a confidential chat, or send your CV through and I ll call you to talk it through.