Quick overview
Job description
About 8returns
Every online shop has returns. Most treat them as a cost. We help brands turn them into a better customer experience, more exchanges instead of refunds, and less work for their teams.
400+ brands run their returns on 8returns, including Tommy Hilfiger, Reebok, Fielmann and OACE. We're a small, Berlin-based, remote-first team where everyone owns their projects end to end, with few meetings, short decision paths and direct feedback.
The role
You'll own features end to end: talking to merchants, deciding what to build, shipping it and making it better.
What you'll work on
Full-stack product features
Infrastructure and tooling for agentic engineering
APIs and integrations with shop systems and carriers
How you'll work
Talk to merchants directly. Most of our best ideas come from those conversations.
Write your own specs and decide with the founders what's worth building next.
Ship often, watch how your features are used, and fix what breaks.
What you bring
You've shipped real features end to end and can show us: a product, a side project, open source, anything you're proud of.
You have strong engineering fundamentals and are comfortable across the full stack in TypeScript.
You know how to hand tasks to agents, review what they produce and ship it.
You like talking to customers and turning what you hear into product decisions.
Fluent English. German is a plus.
We don't set a minimum number of years. We care about what you've built and how you think about it.
You don't have to tick every box. If this sounds like you, apply.
What we offer
Competitive salary
Remote-first within EU time zones, with regular team meetups
An agent-first team that encourages you to use and try the latest AI tools
Real ownership of the product from day one
Hiring process
Intro call (15 min)
Deep dive (60 min)
Call with our founders (30 min)
Paid trial day, working on a real problem with us
Haystack's AI agent can fill in and submit this application for you. How AI auto apply works
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