Insurance Sales Process Specialist

We are seeking a full time Insurance Process Specialist to join our Insurance
Sales Process & Coaching Team!

PLEASE NOTE: This position is a hybrid role. Candidates must reside within a commutable distance to our office in Wilmington, DE. This role will also require you to travel throughout our market to work 1:1 with Agents.

To the qualified candidate, we offer

• The starting base compensation for this position is $58,043 to $84,213. The
• This position is eligible to participate in our Annual Bonus Program with a

The primary duties of the Insurance Process Specialist are

• Coach individual Insurance Sales Agents to apply ACA’s consultative sales
• Provide structured coaching to new agents (
• Guide less tenured agents toward top performance through focused coaching on
• Execute structured coaching plans, including weekly one-on-one coaching
• Facilitate biweekly new agent workshops as an extension of the initial New

Hire Training program to reinforce best practices, offer customized support, and foster camaraderie among new hires.

• Lead best-practice sharing through cohort meetings to elevate coaching
• Maintain accountability through Sales Coach specific reporting, measuring
• Collaborate with the training team to reinforce consultative sales skills and
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor’s degree preferred; equivalent experience may be considered in lieu
• 5+ years’ experience selling Property and Casualty or Life insurance products
• 2+ years experience in a role working in a training or mentorship capacity
• Active Property and Casualty License required
• Life Insurance License preferred
• Experience in using CRM and BI tools, including Salesforce required

Full time Associates are offered a comprehensive benefits package that includes

• Medical, Dental, and Vision plan options
• Up to 2 weeks Paid parental leave
• 401k plan with company match up to 7%
• 2+ weeks of PTO within your first year
• Paid company holidays
• Company provided volunteer opportunities + 1 volunteer day per year
• Free AAA Membership
• Continual learning reimbursement up to $5,250 per year
• And MORE! Check out our Benefits Page

[careers/benefits] for more information

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.

We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.

It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category

Insurance