Program Manager, Manufacturing Systems & Processes

Workplace: On-site, 5 days per week
Location: Foster City, CA
Salary: $115-130k

Manufacturing Operations is seeking a Program Manager to lead the implementation, integration, and continuous improvement of enterprise systems and business processes supporting manufacturing operations. This role will partner with Manufacturing Operations, Safety, HR, IT, Business Applications, and other cross-functional stakeholders to translate operational needs into scalable systems and processes. The ideal candidate combines strong program management and business process improvement capabilities with experience implementing enterprise systems, coordinating system integrations, driving organizational adoption, and delivering measurable operational outcomes.

Responsibilities
• Lead end-to-end systems programs from current-state assessment and requirements gathering through solution design, implementation, deployment, and post-launch stabilization across Safety, Workforce Management, Quality Management, Learning Management, Asset Management, and related manufacturing operations systems.
• Partner with cross-functional stakeholders across Manufacturing Operations, Safety, HR, IT, Business Applications, and external vendors to translate operational needs into scalable system solutions and align priorities, requirements, and implementation plans.
• Drive business process improvement by mapping current-state workflows, identifying gaps and inefficiencies, defining future-state processes, and coordinating process changes that improve operational effectiveness and consistency.
• Coordinate system integrations and data flows across platforms supporting training, hiring, onboarding, scheduling, time and attendance, safety, and operational reporting, partnering with technical teams to address dependencies, data quality, and reporting requirements.
• Own program execution and governance, including scope, schedules, resources, dependencies, risks, issues, decisions, and status reporting to stakeholders and leadership.
• Drive change management and adoption through stakeholder engagement, communications, training, deployment readiness, and post-launch support, measuring adoption and the operational impact of implemented changes.
• Manage vendors and continuous improvement by overseeing implementation commitments, tracking outcomes, and identifying opportunities to improve system effectiveness, process standardization, data quality, operational visibility, and scalability.

Required Qualifications
• Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related field, or equivalent practical experience.
• 8+ years of program or project management experience, including 5+ years leading complex, cross-functional enterprise systems implementations, business transformation initiatives, or comparable programs.
• Demonstrated experience implementing, integrating, or improving enterprise business systems, including translating business requirements into actionable implementation plans and measurable outcomes.
• Experience in one or more relevant domains, such as Workforce Management (WFM), Human Resources Information Systems (HRIS), Learning Management Systems (LMS), Environment, Health and Safety (EHS), time and attendance, ERP, or comparable enterprise applications.
• Strong business process and systems understanding, including requirements definition, process design, system dependencies, integrations, data flows, reporting, and data quality.
• Proven cross-functional leadership, including the ability to align business stakeholders, technical teams, implementation partners, and vendors; resolve competing priorities; and drive decisions in ambiguous environments.
• Strong communication and execution skills, with demonstrated ability to manage multiple priorities, risks, and dependencies while communicating effectively with operational teams and senior leadership.

Preferred Qualifications
• Experience supporting manufacturing, industrial operations, logistics, or other frontline, shift-based workforces.
• Exposure to multiple workforce or safety platforms, such as Workday, Beeline, VNDLY, UKG, SAP, Docebo, or comparable systems.
• Experience coordinating system integrations, APIs, data migration, identity and access management, or enterprise reporting.
• Familiarity with Lean methodologies, business process reengineering, and continuous improvement.
• Experience managing multi-system implementations or a portfolio of interconnected enterprise applications.
• Experience defining operational KPIs and using data to evaluate program effectiveness and business outcomes.
• PMP, CSM, SAFe, or equivalent program management certification.
• Experience scaling enterprise systems and standardized processes in a rapidly growing operational environment.

Salary Range
• $115,000 - 130,000
• The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience