End User Computing (EUC) Engineer - Contract - Australia (Adelaide, Perth & Brisbane)

End User Computing (EUC) Engineer - Contract - Australia (Adelaide, Perth & Brisbane)

Contract Hastha Solutions Australia

Posted On 03/08/2026

Job Information

Job Opening ID ZR_6353_JOB

Work Experience 5+ years

IT Services

City Adelaide

State/Province South Australia

5000

Job Description

Urgent requirement for an End User Computing (EUC) Engineer - Contract - Australia (Adelaide, Perth & Brisbane)

Requirements

Provide end-user level IT support services at the Customer Offices ( Adelaide, Perth & Brisbane) .

The role focuses on delivering onsite and remote support for end user devices and software, supporting IT activities, and ensuring a high-quality user experience under the supervision of the EUC Lead.

Key Technical Skills:

• Desktop and laptop support
• Software installation and configuration
• Active Directory (user account management, permissions)
• Device imaging and deployment tools (desirable)
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Customer-focused approach with a service-oriented mindset
• Ability to prioritize tasks and manage multiple requests effectively
• Attention to detail and commitment to quality
• Ability to work independently under supervision
• Team collaboration and coordination skills, Adaptability in a dynamic IT environment

Key Responsibilities:

• Handle and resolve end-user issues in a timely and professional manner
• Provide end-user services including troubleshooting, guidance, and technical assistance
• Deliver onsite break/fix support for hardware and software issues
• Coordinate with and escape hardware-related issues to third-party service providers
• Provide remote support to users as required
• Diagnose and resolve laptop and desktop-related issues
• Deploy and install software on user workstations
• Deliver desk side (in-person) support to end users
• Install, configure, and maintain customer-owned end-user devices and software
• Maintain accurate records of incidents, service requests, and resolutions
• Support IS project activities as assigned by the EUC Lead, Ensure adherence to IT policies, procedures, and security standards
• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). Relevant IT certifications (e.g., Microsoft, CompTIA A+, ITIL Foundation) are desirable

Required Experience:

• 2-4 years of experience in an EUC, desktop support, or IT support role
• Experience providing onsite and remote technical support
• Hands-on experience with:
• Windows operating systems (Windows 10/11)
• Microsoft Office / Microsoft 365 applications
• Hardware troubleshooting (laptops, desktops, peripherals)
• Experience with software deployment and endpoint configuration
• Familiarity with ticketing systems and IT service management processes; experience working with third-party vendors/service providers

Duration: 06 Monthsand possible extension

Eligibility:Australian/NZ Citizens/PR Holders only