Technical Author

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

The Technical Author is responsible for creating, editing, and maintaining technical documentation that translates complex automotive, engineering, service, and operational information into clear, user-friendly content. This role is based on-site at the headquarters in Fountain Valley, CA and partners closely with engineers, technicians, and subject matter experts.

Key Responsibilities

• Develop and maintain technical documentation, work instructions, service information, and reference materials.
• Gather information from technical sources, existing documentation, and subject matter experts.
• Convert complex technical concepts into clear, organized, audience-focused content.
• Create and update procedures, tables, diagrams, and supporting documentation.
• Manage document reviews, version control, revision histories, and approval processes.
• Track deliverables, deadlines, stakeholder feedback, and open issues.
• Ensure documentation accuracy, consistency, completeness, and compliance with established standards.
• Support publication and release of approved documents.

• Strong technical writing, editing, and proofreading skills.
• Ability to understand and interpret complex technical information.
• Knowledge of automotive systems, service information, or similar technical environments.
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook).
• Experience with document control, revision management, and review workflows.
• Ability to work independently while collaborating with engineers, technicians, and cross-functional teams.

Ideal Candidate Profile

The ideal candidate is:

• Highly detail-oriented and organized.
• Comfortable working with technical experts.
• Skilled at simplifying complex information.
• Strong in written and verbal communication.
• Experienced managing multiple documentation projects simultaneously.
• Interested in automotive technology and technical communication.

Recruiting Pitch

Join MSX International at the headquarters and help transform complex automotive and engineering information into clear, actionable documentation. This role offers direct collaboration with technical experts, exposure to cutting-edge automotive technology, and the opportunity to build expertise in technical communications within a global automotive environment.

This position would be an excellent fit for candidates with backgrounds in:

• Technical Writing
• Service Information Authoring
• Automotive Service Documentation
• Engineering Documentation
• Technical Training Content Development
• Quality or Process Documentation
• Maintenance or Repair Manual Authoring
• Manufacturing Process Documentation and automotive experience is need and make it more catchy

Are you an automotive professional who can turn complex technical information into clear, easy-to-follow documentation?

MSX International is seeking a Technical Author to support the client at its headquarters in Fountain Valley, CA. This is an exciting opportunity to combine your automotive knowledge with strong communication and technical writing skills while working alongside engineers, technicians, and industry experts.

What You'll Do

Create and maintain technical service information, repair procedures, work instructions, and reference materials.

Collaborate with engineers, master technicians, and subject matter experts to gather and verify technical content.

Translate complex automotive systems, diagnostics, and repair processes into clear, accurate, step-by-step documentation.

Manage document revisions, updates, approvals, and publishing processes.

Ensure all content is accurate, easy to understand, and aligned with Hyundai standards.

What We're Looking For

• Automotive experience is REQUIRED (Technician, Shop Foreman, Service Advisor, Technical Trainer, Field Engineer, Technical Writer, or similar background)
• Strong understanding of vehicle systems, diagnostics, service procedures, and repair documentation
• Excellent writing, editing, and proofreading skills
• Proficiency with Microsoft 365 (Word, Excel, PowerPoint, Outlook)
• Ability to work directly with technical experts and communicate effectively across teams

Why Join MSX?

✔ Gain exposure to cutting-edge automotive technology

✔ Collaborate with industry-leading engineers and technical professionals

✔ Make a direct impact by creating the documentation technicians rely on every day

Join Our Team!

If you have a passion for the automotive industry, enjoy solving technical challenges, and can transform complex information into clear, user-friendly content, we'd love to hear from you.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXI, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly range is $30 to $37 based on current experience.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.