Inside Sales Representative-Home Services Sales Closer

Seatown is looking for a high-performing Inside Sales Representative who knows how to close
. This is not a traditional customer service position, and this is not a cold-calling role. Our technicians and sales professionals are already in customers' homes every day providing plumbing, HVAC, and electrical solutions. Many customers receive estimates but do not make a decision during the initial visit. Your job is to call behind those opportunities, uncover what prevented the customer from moving forward, overcome objections, and close the sale.

We are looking for someone who is confident on the phone, competitive, persistent, professional, and motivated by results. As an Inside Sales Representative, you will own the follow-up process for unsold opportunities across our business. Follow up aggressively and professionally on unsold plumbing, HVAC, and electrical estimates. Contact customers by phone, text, and email using a structured follow-up process. Identify the real reason the customer did not move forward. Overcome objections related to price, timing, financing, competition, and uncertainty.

Re-establish value and help customers understand their options. Present approved financing options, promotions, and solutions when appropriate. Ask for the sale and confidently move customers toward a decision. Maintain a strong pipeline of open opportunities and follow each one until there is a clear outcome. Schedule sold work and coordinate with Operations and Dispatch. Partner with technicians, Comfort Advisors, managers, and operations leadership to maximize every opportunity. Track individual closing percentage, sold revenue, average ticket, and follow-up performance.

This Is a Sales Position
Can build trust quickly over the phone. Can sell value instead of immediately discounting price. Is comfortable discussing large-ticket purchases and financing. Works a pipeline with urgency and discipline. Takes personal ownership of their sales results. Sales experience matters more to us than industry experience. Proven inside sales, phone sales, rehash, retention, or closing experience. A documented history of meeting or exceeding sales goals. Excellent phone presence and communication skills. Confidence discussing pricing and financing.

Strong follow-up habits and pipeline management skills. Strong organizational and CRM skills. Experience in
HVAC, plumbing, electrical, roofing, windows, solar, automotive, home improvement, remodeling, or other high-ticket consumer sales is highly desirable. This position is measured by sales performance. Pipeline conversion
Financing utilization
You will know your numbers, your manager will know your numbers, and high performance will be rewarded.

This position includes a performance-driven compensation structure with significant opportunity for strong salespeople to increase their earnings based on results. Medical, dental, and vision insurance
~ Paid Holidays
~Ongoing sales and industry training
~ Performance bonuses and incentives
~ On-site gym
Seatown Electric, Plumbing, Heating & Air serves homeowners throughout Seattle and the surrounding communities. We are building a performance-driven organization focused on growth, accountability, exceptional customer service, and providing our team with the opportunity to succeed.

You will have access to a consistent pipeline of real opportunities generated by our field technicians, Comfort Advisors, marketing, and existing customer base. If you are a professional salesperson who loves the chase, knows how to overcome objections, and wants your income tied to your performance, we want to hear from you. Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again.

We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act. Privacy Policy