Datacenter Field Operations Technician

Ideal Candidate Profile: Experience in one of the following roles:

  - Data Center / Fiber Optic / Structured Cabling Technician
  - Telecom / Network Deployment / Network Infrastructure Technician

Core Qualifications:

  - Hands-on experience in fiber optics, structured cabling (including Cat6A), rack and stack, testing, and break-fix support.
  - Proficiency with testing tools (OTDR, power meters, cable testers) and physical network troubleshooting (Layer 1).
  - Experience using ticketing systems.

Key Responsibilities:

1.  Equipment Installation & Deployment: Install server racks and network equipment; connect switches; manage, label, and route fiber optic and copper cabling; support rack moves, upgrades, and decommissioning.
2.  Network Testing: Test newly installed fiber and network circuits using OTDR and power meters to verify quality and signal strength.
3.  Troubleshooting & Repair: Diagnose connectivity issues, replace faulty hardware (cables, optics, switches), and respond to critical outages.
4.  Maintenance: Perform preventive maintenance, clean fiber optic connectors, inspect routing, and support new build-outs.
5.  Safety & Compliance: Follow data center safety procedures, use required PPE/ESD protection, and adhere to lockout/tagout protocols.
6.  Collaboration: Work with engineering, facility, and supply chain teams; maintain ticket updates and provide clear shift handovers.

Preferred Skills & Certifications:

  - Experience with liquid-cooled data center racks, barcode scanning, asset tracking, and large hyperscale data centers.
  - BICSI Installer or Technician certification.
  - OSHA 10 or OSHA 30 certification.

Physical Requirements:

  - Ability to lift 50+ lbs regularly, stand/walk for extended periods, work on ladders/lifts, and handle small components in warm data center environments.

Thanks & Regards

Rachna Singh