Intermediate Claims Adjuster - Global Hospitality Client

Join our growing team as an Intermediate Claims Adjuster for a Global Hospitality Client. In this remote role, you’ll apply your expertise to meaningful work and play an important role in delivering exceptional service when it matters most.

As a desk adjuster, you’ll help customers move through the claims process with confidence by combining sound judgment, clear communication, and a solutions-focused approach. This role offers the opportunity to manage claims from first review through resolution while building strong technical, client service, and decision-making skills.

The salary range is $50,000 to $76,000 annually

• Investigation, collection, and analysis of claims information.
• Evaluates coverage, liability and quantum.
• Negotiates, settles, finalizes claims.
• Accurate recording, reporting and presentation of files
• Maintenance of accurate billing, and time and expense records.
• Work with manager to maintain client relations

• At least 2 years of technical claims handling experience in an insurance claims environment, knowledge of commercial liability claims is required
• Knowledge of property and/or bodily injury claims is an asset
• Post-secondary education in an insurance related field, working towards full independent adjusting license and CIP designation is required
• Minimum of 4 CIPs completed with ability to obtain a probationary adjusting license for Ontario with the ability to obtain additional licenses across Canada
• Ability to conduct telephone investigations, evaluate, negotiate and settle first- and third-party commercial lines claims
• Proficient in maintaining accurate and detailed activity, transaction and reserve records
• Advanced computer skills including Office 365 and Windows 10
• Excellent telephone etiquette and courtesy
• Excellent communication skills, must be a team player with a strong commitment to quality and customer service
• French/English Bilingualism would be considered an asset

#LI-CD1