Principal Product Manager - Tech, Global App Experience, Global App Experience Client team (Living Room and Web)

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows including Amazon Originals and exclusive licensed content to exciting live sports events.

We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.

We are looking for a product leader who obsesses over customer experience and knows how to turn AI from a buzzword into a feature customers actually enjoy. This is a role for an experienced product leader who is highly analytical, resourceful, customer focused, team oriented, and ready to build at a massive scale. You will lead by doing and bring a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a collaborator who flourishes in a large organisation.

You have experience working directly with design and software engineers to deliver customer facing technology products. You will have unique understanding of digital B2C products, data platforms, customer behavioural patterns, content discovery, app development frameworks, navigation design, hardware and device limitations. You are technically savvy and can weigh in on the pros and cons of a technology choice while providing your opinion on trade-offs. You will practice a high degree of judgement based on data and a deep understanding of app development space.

You are comfortable presenting your point of view to influence stakeholders and senior leadership. You have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. Key job responsibilities
As a Principal Product Manager-Tech (an individual contributor role) for the Prime Video Global App Experience team, you will:

• Work on building PV experiences in the living room across geographies.
• Participate in developing strategy and vision, and create a product roadmap to execute on that vision.
• Be grounded in a deep understanding of how customers increasingly turn to AI to solve problems, discover content, and get things done, while translating that insight into AI-driven customer experiences that feel natural, fast, and personal.
• Work inherently cross functionally. You will work closely with engineering, design, finance, legal, business development, customer service, and executive teams to bring products to market.
• You will develop and grow product opportunities, and enhance our customer experience.

About the team
The Prime Video Global App Experience team is responsible for building the Prime Video apps on living room, mobile and web devices. We are responsible for building simple, intuitive, fast, responsive and a personal streaming experience for customers using the latest technology and at the centre of where everything comes together within Prime Video.
Basic qualifications

• Experience owning/driving roadmap strategy and definition
• Experience owning feature delivery and tradeoffs of a product
• Experience with end to end product delivery
• Experience leading engineering discussions around technology decisions and strategy related to a product
• Experience in technical product management

Preferred qualification

• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement
• Experience developing, deploying and managing AI products at scale
• Experience shipping AI-powered consumer features (discovery, conversational interfaces, or similar)

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