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Senior SAP ECP Help Desk Analyst

AspireIT SolutionsUnited States🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeRemote
LocationUnited States
SuccessFactorsBackground ChecksHelp DeskPayrollPayroll ProcessingSAPServiceNow

Job description

Position: Senior SAP ECP Help Desk Analyst
Location: Remote with occasional travel to Denver, CO - Expenses paid
Duration: 3 to 6 months contract to hire

Role Overview:
Seeking a Senior SAP ECP Help Desk Analyst to provide Tier 1 support for SAP SuccessFactors Employee Central Payroll, assisting employees, HR, Payroll, and business users.

Key Responsibilities:

  • Handle payroll inquiries, system issues, and configuration requests.

  • Troubleshoot incidents, resolve issues, and escalate complex cases.

  • Support payroll processing and reporting activities.

  • Monitor EC-to-ECP integrations and troubleshoot replication errors.

  • Ensure payroll data accuracy and system reliability.

  • Provide excellent customer support to HR and Payroll teams.

Required Skills:

  • 5+ years of SAP HR/Payroll support experience.

  • Hands-on experience with SAP SuccessFactors ECP.

  • Knowledge of Employee Central-to-ECP integration and replication monitoring.

  • Strong understanding of U.S. payroll processes.

  • Experience with ServiceNow or similar ticketing tools.

  • Excellent troubleshooting and communication skills.

Preferred:

  • SAP SuccessFactors certification.

  • Experience with payroll reporting and integration monitoring tools.


Aspire IT Solutions is an equal opportunity employer.
All applicants must submit accurate information; misrepresentation may disqualify candidacy.
This role may require background checks/work authorization verification.
Rate/benefits are negotiable.
Aspire IT Solutions reserves the right to modify or withdraw this posting.

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