Desktop Support

Immediate need for a talented Desktop Support. This is a 06+months contract opportunity with long-term potential and is located in Lansdale, PA(Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-35184
Pay Range: $24 - $26/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:

• Deliver professional customer service to end-users
• Troubleshoot hardware and software issues
• Provide support for Windows 10/11 and macOS
• Manage Microsoft 365 and Outlook applications
• Utilize Active Directory and Entra ID for user management
• Handle client ticketing systems such as ServiceNow
• Implement SCCM/Microsoft Intune for software deployment
• Resolve networking issues (TCP/IP, DNS, DHCP, VPN, Wi-Fi)
• Conduct remote desktop support
• Perform laptop imaging and deployment

Key Requirements and Technology Experience:

• 3+ years of experience in desktop support
• Proficiency in Windows 10/11 and macOS
• Experience with Microsoft 365 and Outlook
• Familiarity with Active Directory and Entra ID
• Knowledge of ServiceNow or similar ticketing systems
• Skills in SCCM/Microsoft Intune
• Strong hardware and software troubleshooting abilities
• Understanding of networking protocols (TCP/IP, DNS, DHCP, VPN, Wi-Fi)
• Experience with remote support tools
• Experience in laptop imaging and deployment

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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