Inside Sales Engineering

Job Description
The Aftermarket Re-Engineering Sales Engineer is responsible for driving growth in the aftermarket business by identifying, developing, and delivering reverse-engineered and optimized pump component solutions. This role combines strong technical expertise with consultative sales skills to support customers in improving equipment performance, reliability, and total cost of ownership.

The position serves as the primary interface between customers and internal engineering teams, leading efforts to analyze component failures, propose design improvements, and deliver non-OEM engineered solutions. The role focuses on expanding market share through re-engineered parts, upgrades, and lifecycle extension strategies, while building long-term customer relationships and identifying new business opportunities.

Responsibilities
Act as the primary point of contact for customers regarding NON OEM aftermarket parts, re-engineering solutions, and technical support
Identify opportunities to increase sales of reverse-engineered components, material upgrades, design improvements.

Conduct site visits and equipment assessments to identify failure modes and performance improvement opportunities
Analyze worn or failed components and collaborate with engineering teams to develop optimized designs and material enhancements
Prepare and present technical and commercial proposals aligned with customer requirements and industry standards
Promote non-OEM engineered solutions that improve reliability, efficiency, and lifecycle cost
Build and maintain strong relationships with maintenance, engineering, and procurement teams
Manage and grow the aftermarket portfolio within the assigned territory or accounts
Support development of channel partners (distributors/representatives) for aftermarket re-engineering solutions
Maintain accurate records of customer interactions, opportunities, and forecasts in CRM systems
Monitor market trends, competitor offerings, and installed base needs to identify new business opportunities
Coordinate internally with engineering, operations, and inside sales teams to ensure timely and effective solution delivery
Lead negotiations of technical and commercial terms to close business successfully
Requirements
~ Bachelor’s degree in mechanical engineering or related field
~5+ years of experience in aftermarket, rotating equipment, or industrial services
~ Proven experience in reverse engineering, redesign, or optimization of mechanical components
~ Strong knowledge of centrifugal pumps and aftermarket parts (impellers, casings, wear rings, shafts, etc.)
~ Demonstrated experience in aftermarket sales, including parts, repairs, upgrades, or services
~ Experience with non-OEM parts and engineered solutions preferred
~ Strong technical analysis and problem-solving skills
~ Excellent communication and customer-facing abilities
~ Ability to manage technical sales cycles and negotiate commercial terms
~ Willingness to travel up to 50%