Epic-Certified Healthcare IT Consultants

Job Overview
We are seeking experienced Epic-certified healthcare IT consultants to support Epic implementation, enhancement, testing, optimization, and application support projects.
The ideal candidate should have active Epic certification in at least two of the following modules:
Epic Clarity

Epic MyChart
Epic Decision Trees
Candidates with certification in additional Epic applications are also encouraged to apply.

Responsibilities
Support Epic implementation, upgrades, enhancements, and optimization projects.
Analyze healthcare business and clinical requirements.
Configure and maintain Epic applications based on project needs.
Create test plans, test scripts, and testing scenarios.
Perform unit testing, system integration testing, and user acceptance testing.
Troubleshoot application issues and support defect resolution.
Validate data, workflows, reports, and system functionality.
Collaborate with clinicians, hospital staff, analysts, developers, and project managers.
Prepare technical documentation, workflow diagrams, and training materials.
Provide production support and participate in go-live activities when required.
Follow HIPAA, healthcare security, privacy, and compliance standards.

Module-Specific Experience
Epic Clarity
Experience with Epic reporting and data environments.
Knowledge of Clarity data structures and healthcare reporting requirements.
Ability to support data validation, report development, and troubleshooting.
Experience with SQL and healthcare data analysis is preferred.
Epic MyChart
Experience supporting patient-facing MyChart functionality.
Knowledge of patient portal workflows, questionnaires, messaging, scheduling, and results.
Ability to analyze and resolve MyChart-related issues.
Experience with MyChart testing, enhancements, and user support.
Epic Decision Trees
Experience designing, configuring, testing, and maintaining Epic Decision Trees.
Ability to translate clinical or business requirements into decision-tree workflows.
Experience with branching logic, rules, conditions, and outcome validation.
Ability to troubleshoot decision-tree behavior and support workflow improvements.
Experience working with clinical, operational, or patient-access workflows is preferred.

Required Qualifications
Active Epic certification in at least two relevant modules.
Hands-on experience with Epic implementation, testing, optimization, or production support.
Healthcare IT experience with hospitals, health systems, clinics, or medical organizations.
Understanding of clinical, administrative, and patient-facing workflows.
Strong analytical, communication, and documentation skills.
Ability to work independently and collaborate with cross-functional teams.
Willingness to work onsite or adjust working hours based on client requirements.

Preferred Qualifications
Experience supporting large hospitals or healthcare systems.
Knowledge of HIPAA and healthcare compliance requirements.
Experience with SQL, reporting, data validation, or healthcare integrations.
Experience with defect-tracking and testing tools.
Previous experience supporting Epic go-lives, upgrades, or optimization projects.
Additional Epic certifications beyond the three preferred modules.

Ideal Candidate Profile
The ideal consultant will have:
Active certification in at least two Epic modules
Strong experience with Epic Clarity, MyChart, or Decision Trees
Healthcare domain knowledge
Excellent communication and client-facing skills
Experience supporting implementation, testing, or production environments
Flexibility to work across different healthcare projects and client environments