LMS Architect

The LMS Architect provides strategic leadership, governance, and technical oversight for the organization's enterprise learning management ecosystem. This position serves as the primary consultant to the organization regarding learning systems solutions, workforce development analytics, and learning process optimization.

In addition to overseeing LMS administration and support functions, this role leads learning system architecture, integration strategy, data analytics, business process improvement, governance, and technology road mapping. The LMS Architect partners with stakeholders across the organization to identify business needs, translate requirements into scalable learning solutions, and ensure the learning ecosystem supports organizational goals, regulatory compliance, workforce capability development, and operational excellence.

The role acts as the organization's learning systems expert and trusted advisor, providing consultation on emerging technologies, learning analytics, artificial intelligence, skills management, competency frameworks, credentialing, and workforce development strategies. This position drives continuous improvement through data-informed decision-making and enterprise-wide learning system innovation.

Key Responsibilities

Learning System Strategy & Architecture

• Develop and maintain the strategic road map for the organization's learning system ecosystem.
• Design and oversee the architecture, governance, and administration of the Learning Management System and related learning tools and systems.
• Evaluate, recommend, and implement new learning applications, integrations, automation solutions, and digital learning tools.
• Establish system governance standards, configuration management processes, and best practices.
• Lead assessments and business case development for learning system investments.
• Ensure solutions are scalable, secure, and aligned with organizational objectives.
• Serve as the organization's primary learning system subject matter expert.
  

Consulting & Business Partnership

• Consult with business leaders to assess workforce development needs and identify solutions.
• Facilitate discovery sessions and needs assessments to understand learning, compliance, and performance challenges.
• Translate business requirements into technical specifications and system solutions.
• Provide expert recommendations on curriculum architecture, learning pathways, competency frameworks, and certification programs.
• Advise leaders on learning metrics, workforce capability trends, and training effectiveness.
• Serve as a strategic partner in enterprise initiatives involving learning, workforce development, and organizational change.

Enterprise LMS Governance & Administration

• Provide oversight and governance for LMS administration, ensuring system reliability, performance, and user satisfaction.
• Establish and maintain standards for curricula, certifications, competencies, transcripts, assignments, and learning records.
• Oversee LMS configuration, security roles, workflows, and automation processes.
• Manage vendor relationships and coordinate system upgrades, releases, testing, and enhancements.
• Ensure compliance with organizational, regulatory, and accreditation requirements.
• Assist in the development of policies and procedures governing LMS use across the organization.

Learning Analytics & Workforce Insights

• Develop enterprise reporting strategies and dashboards for executive leadership.
• Analyze learner, compliance, competency, and performance data to identify trends and opportunities.
• Generate actionable insights regarding workforce readiness, engagement, certification status, and learning effectiveness.
• Establish key performance indicators (KPIs) and success measures for organizational learning initiatives.
• Conduct predictive and trend analyses to support workforce planning and strategic initiatives.
• Present findings and recommendations to leaders and stakeholders.

System Integrations & Data Management

• Lead integration initiatives between the LMS and enterprise systems including HRIS, credentialing, EHR, talent management, onboarding, and workforce management platforms.
• Collaborate with IT and vendors to design, test, and maintain integrations and automated workflows.
• Ensure data accuracy, integrity, governance, and security across connected systems.
• Develop processes to streamline reporting and reduce administrative burden.
• Evaluate opportunities for automation and process improvement.

Compliance, Accreditation & Risk Management

• Ensure learning systems support compliance with healthcare regulatory requirements, including HIPAA, Joint Commission, AHCA, and applicable accreditation standards.
• Partner with Compliance, Quality, and Clinical Education teams to maintain accurate audit documentation and training records.
• Develop monitoring processes to proactively identify compliance risks.
• Support regulatory audits and accreditation activities related to training and competency management.
  

Instructional Systems & Learning Innovation

• Consult with instructional designers and subject matter experts on technology-enabled learning solutions.
• Establish standards for SCORM, xAPI, mobile learning, microlearning, simulations, and emerging learning technologies.
• Evaluate and recommend innovative approaches to learner engagement and measurement.
• Support the implementation and governance of AI-enabled learning technologies where appropriate.
• Monitor industry trends and recommend improvements to the organization's learning ecosystem.

Project Leadership

• Lead complex learning system projects from requirements gathering through implementation and evaluation.
• Develop project plans, timelines, stakeholder communication plans, and change management strategies.
• Coordinate cross-functional teams and vendors to achieve project objectives.
• Manage competing priorities while ensuring successful delivery of strategic initiatives.

Experience

• 5+ years of experience in LMS administration, learning systems, talent development, or related fields.
• 5+ years of experience managing enterprise learning platforms.
• 4-6 years of experience serving as a business consultant, systems analyst, or solutions architect.
• 4-6 years of experience leading cross-functional projects involving technology implementation and process improvement.
• 4-6 years of experience developing executive-level reporting and analytics.

Education

• Bachelor's Degree in Human Resources, Organizational Development, Instructional Design, Information Systems, Business Administration, Healthcare Administration, or related field required.

Certifications

• CSOD - Cornerstone Certified Admin required upon hire.
• PMI - Certified Associate Project Mgmt preferred.